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title: "How can I see the Case number on the Jira issue?"
canonical: "https://support.appfire.com/space/477986818/2559836884/How%20can%20I%20see%20the%20Case%20number%20on%20the%20Jira%20issue%3F"
format: markdown
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Summary Sometimes, after configuring the Connector and an association has been made between a Jira issue and a Salesforce Case, we do not see the Case number on the Salesforce section of a Jira issue: In the above screenshot, we can see the  subject  of the Case being displayed. However, we need the case number to be displayed instead. Environment Any Jira version The Connector for Salesforce & Jira DC and Cloud   Diagnostics Steps Not applicable. Cause The Salesforce field to be displayed on the Jira issue is directly related to Connection configuration where we select available fields for a particular Salesforce object: Related documentation:  Configure Field Displays and accessing the Details Display screen Workaround Not applicable.   Resolution Go to  Salesforce section  in Jira >  Connections  > click  Configure  on the chosen Connection. Click  Fields  next to Case. Move the  Case Number  field to the top to make it the primary field:   Click  Next  and then  Apply changes . Now that the  Case Number  field has been chosen as the primary field, we will see it in the Jira issue as expected: