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title: "How to map Jira Key URL to a Salesforce field"
canonical: "https://support.appfire.com/space/477986818/2559838005/How%20to%20map%20Jira%20Key%20URL%20to%20a%20Salesforce%20field"
format: markdown
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Summary For various reasons, you might want to map the Jira Key URL to a Salesforce field rather than the issue number. Environment Jira DC Jira Cloud Diagnostics Steps Not applicable. Cause Mapping the Key field in Jira to a Salesforce URL field will only retrieve the issue number and not the whole URL.  Workaround Map the  Key  field in Jira to a Text field type in Salesforce: Navigate to  Apps > Salesforce > Bindings > Mapping > Mappings Create a formula field and specify the return type as  Text: In Salesforce, go to  Setup > Object Manager > Case > Field and Relationships >  Create a new  Formula  field. Use the following formula:  HYPERLINK("<Jira_instance_URL>/browse/" & <Mapped_Field_in_Step_1> ,"{JIRA_KEY}") Note Please replace the  <Jira_instance_URL>  with your instance URL and  <Mapped_Field_in_Step_1>  with the field name (for example,  text_field__c  ).  The {JIRA_KEY} is shown in Salesforce like below and is not a URL you need to replace. Resolution Not applicable.