---
title: "Unable to authorize connection"
canonical: "https://support.appfire.com/space/477986818/2559841301/Unable%20to%20authorize%20connection"
format: markdown
---
Summary User is unable to authorize a connection of the Salesforce and Jira Cloud Connector to Salesforce even with the proper credentials. Cause It is likely that there is a third-party cookie blocker enabled on the user's browser. Resolution Disable the third-party cookie blocker.