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title: "Unable to access Salesforce Package configuration (refused to connect)"
canonical: "https://support.appfire.com/space/477986818/2559843529/Unable%20to%20access%20Salesforce%20Package%20configuration%20(refused%20to%20connect)"
format: markdown
---
Summary After the Salesforce package is installed successfully, clicking on the configuration link on the installed packages results in a "refused to connect" error. In Chrome:     In Firefox:     Environment Jira Cloud or Jira Data Center All compatible Connector versions Diagnostics Steps Not applicable. Cause Clickjack Protection is enabled in Salesforce. Workaround Not applicable. Resolution Disable the clickjack protection  in Salesforce Setup: From Setup, enter " Session Settings " in the Quick Find box, then select  Session Settings . In the Clickjack Protection section, deselect  Enable clickjack protection for customer Visualforce pages with headers disabled . Save your settings.