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title: "Endless loading animation when adding a new Salesforce object"
canonical: "https://support.appfire.com/space/477986818/2559843804/Endless%20loading%20animation%20when%20adding%20a%20new%20Salesforce%20object"
format: markdown
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Summary The load animation spins endlessly when adding the Salesforce objects and fails to complete the action.    Environment Jira Data Center Jira Cloud   Diagnostics Steps In Jira, go to  Apps  >  Salesforce  >  Connections  >  Configure  >  Add Salesforce Object. Select a Salesforce Object to add. Enable  Import Layout  option and click  Next . The load animation goes on endlessly without completing the action. Cause Due to multiple Record Types configured in the Salesforce object, when the import layout option is enabled, the connector does not have the capability to select the correct Record Type of the object that has the layout that needs to be imported. This results in the connector getting stuck in an endless loading cycle. Workaround N/A   Resolution Disable the  Import layout  option when adding Salesforce objects to your Jira connection. Click  Next  to manually add the fields to the compact layout.  For more information regarding the compact layout, check "Step 9" of this  documentation .