---
title: "Associate a Jira issue from Salesforce with Jira Issues (NextGen)"
canonical: "https://support.appfire.com/space/477986818/2560557214/Associate%20a%20Jira%20issue%20from%20Salesforce%20with%20Jira%20Issues%20(NextGen)"
format: markdown
---
## Prerequisites

- Your administrator has completed a [project binding](https://appfire.atlassian.net/wiki/spaces/477986818/pages/2560820289) as well as [entity and field mappings](https://appfire.atlassian.net/wiki/spaces/477986818/pages/2560917994) in Jira.
- Your administrator has [configured the Visualforce pages](https://appfire.atlassian.net/wiki/spaces/477986818/pages/2560919685) required for the Object.

## Associate a Salesforce record with a Jira work item

1. In a Salesforce record, click **Associate/Create**.
  
  The **Associate Or Create Jira Issue** window appears.
2. To associate a Jira issue, search for your Jira issue by entering the **Issue Key** or **Issue Summary** in the search box.
3. If there are multiple matches, the most recently created issues appear first.  
Only issues belonging to Projects bound to the authorized Connection will be searchable.
  
4. After selecting a Jira issue from the search results, the **Associate Jira Issue** window will appear.
  
5. To associate multiple Jira issues,** **repeat *step 2*** **and select more Jira issues to associate.
6. You can choose to toggle the following options:

> ℹ️ Some combinations are not possible and cannot be selected. Click **Synch Info** for a more detailed explanation of the sync configuration actions.

![2025-10-16_12-48-15.png](media://aa63de95-eff8-4d19-895e-aba3cb6c3bc1)

   
**View Only** - Manual and automatic synchronization will be disabled.  
**Auto Pull** - Changes to the associated Jira issue will be pulled automatically to this object.  
**Auto Push** - Changes to this object will be pushed automatically to associated Jira issues given respective triggers are installed.

7. You can also choose what to do after the Jira issue is associated by choosing from the following options:

![csfjira-after-associating.png](media://1af3f950-e281-4355-9316-14f2bf61a6dc)

• Do nothing  
• Pull from Jira  
• Push to Jira  
• Push to Jira then Pull from Jira  
• Pull from Jira then Push to Jira

8. When you are satisfied with your configuration, click **Associate**.
9. Upon successful association, the **Issue associated successfully** message is shown.  
**Tiles view:**
  
  **Table view:**
  

> 📝 - Each Jira issue can be associated with a maximum of 1000 Salesforce records.
> 📝 - You can display up to 50 Jira associations using the Salesforce NextGen Lighting Component.

## Related information

- [Configuring an association](https://appfire.atlassian.net/wiki/spaces/477986818/pages/2560557775)
- [Creating a Jira Issue from Salesforce with Jira Issues](https://appfire.atlassian.net/wiki/spaces/477986818/pages/2560557933) (NextGen)