---
title: "Errors and troubleshooting"
canonical: "https://support.appfire.com/space/7TFM/2152497741/Errors%20and%20troubleshooting"
format: markdown
---
> Macro (aura-html)

### The app is generating errors or doesn’t load at all. What should I do?

1. Check the 7pace <u>[Status Page](https://monday.status.7pace.com/)</u>: Ensure the service is healthy. (Also check <u>[monday.com’s Status page](https://status.monday.com/)</u>)
2. Follow In-App Notifications: If the UI loads, in-app messages may provide details.
3. Create a Support Request: If issues persist despite healthy services, <u>[contact support](https://appfire.atlassian.net/servicedesk/customer/portal/32)</u>.