---
title: "QR codes and labels"
canonical: "https://support.appfire.com/space/AIP/10256601/QR%20codes%20and%20labels"
format: markdown
---
> Macro (aura-html)

This guide explains how to configure QR codes and labels for your assets.

## Configure QR code templates

1. Navigate to **Assets** > **Settings** > **QR Settings**.
2. Here, you can define which template to use for different asset types when printing QR codes.
  - If no template is defined for a specific type, the default template will be used.
3. Customize the default QR template by clicking **Update**.
4. Define the desired attributes to be included in the QR code or how the QR image URL is generated based on attributes.

| **Option** | **Description** |
| --- | --- |
| **Show QR Image** | Include a QR code in the label. |
| **Asset ID** | Display the unique identifier assigned to the asset. |
| **Asset Name** | Show the human-readable name of the asset. |
| **Attribute Title** | Include the title of a specific asset attribute. |
| **Attribute per line** | Display each asset attribute on a separate line. |
| **Border Line** | Add a border around the QR code and text elements. |
| **Horizontal** | Align text horizontally within the label. |
| **Center Text** | Center the text content within the label. |
| **User latest linked issues as QR URL** | Generate the QR code URL based on the latest linked issue for the asset. |
| **Width and Height (px)** | Define the dimensions of the QR code in pixels. |
| **Header and body font size** | Set the font size for header and body text. |
| **QR image size** | Adjust the size of the QR code itself. |
| **Font family** | Choose the desired font for text elements. |
| **Border left, right, top, bottom margins** | Control the spacing between the label border and content. |
| **Border left, right, top, bottom paddings** | Define the space between the content and the border itself. |
| **Custom top HTML** | Add custom HTML content at the top of the label. |
| **Custom bottom HTML** | Add custom HTML content at the bottom of the label. |

5. Click **Save**.

## Printing labels

> ⚠️ **Important:**
> ⚠️ 
> ⚠️ - Ensure your label printer's page size matches the dimensions of your labels. The box of the QR must match the Label (paper) size.
> ⚠️ - An [online unit converter](https://www.translatorscafe.com/unit-converter/en/typography/3-7/centimeter-pixel%20(X)/) can be helpful for adjusting the width and height of your QR code on the label. Here's a common conversion reference:
> ⚠️   - 1 inch = 96 pixels (px)
> ⚠️   - 1 centimeter (cm) = 37.79 px
> ⚠️ - If a custom QR template is not configured for an asset type, the default template will be applied.

There are three ways to print QR codes and labels:

1. **Print all assets in current search:** Click **Bulk operations** > **Print QR all** on the top panel of the Asset Navigator. This will print labels for all assets displayed in the current search results.
2. **Print selected assets in current search:** Select the assets you want to print QR for and then click **Bulk operations** > **Print QR selected**.
3. **Print a single asset's QR code and label:** Click the three-dot icon next to the specific asset you want to print, and select **Print QR Code**.

### Sample label printer configuration 

While specific steps may vary depending on your printer model, here's a general guide for configuring a Dymo printer:

**Troubleshooting Dymo Printer Issues**

There could be multiple reasons why your Dymo printer might not be functioning properly. Below, we'll outline some of the most common issues. 

1. **Check Label Feed:** Press the label feed button on the Dymo itself.
  - If it prints more than one label, ensure labels are properly installed, and the sensor is clean.
  - If it still feeds more than one label, run a Dymo cleaning card through it.
2. **Configure Printer Settings (Windows):**
  - Go to your computer's **Settings** > **Devices and Printers** (or Control Panel).
  - Right-click your Dymo printer and select **Printer Properties**.
  - Click the **General** tab, then **Printing Preferences**.
  - Set **Orientation** to **Landscape**.
  - Click **Advanced**.
    - If printing Rx labels, change the label to `30258 diskette`.
    - If printing other labels, leave it at `30252 Address`.
    - If your specific label isn't listed, you might be able to add a new custom paper size.
  - Click **OK** to apply the settings.
  - In the **Advanced** tab, click **Printing Defaults**.
  - Repeat steps in section 2b (Orientation and Label selection).
  - Click **OK** to apply all changes.
  - Go to the **Advanced** tab again and click **Printing** **Defaults** at the bottom left corner.
  - Set to **Landscape**.
  - Click **Advanced**.
    - If printing Rx labels, change the label to `30258 diskette`.
    - If printing other labels, leave it at `30252 Address`.
  - Click **OK** repeatedly until you return to the main printer window.
3. **Close and Retry:**
  - Close the printer properties window and attempt printing again.

> 📝 If the following steps do not resolve your problems and you are a Patterson customer, please reach out to the support team.

---

*Source: *[https://pattersonsupport.custhelp.com/app/answers/detail/a_id/15039/~/dymo-printer-not-printing-labels-correctly](https://pattersonsupport.custhelp.com/app/answers/detail/a_id/15039/~/dymo-printer-not-printing-labels-correctly)