---
title: "Tickets Created vs Resolved for Last 60 Days (Trend)"
canonical: "https://support.appfire.com/space/ART/1581745597/Tickets%20Created%20vs%20Resolved%20for%20Last%2060%20Days%20(Trend)"
format: markdown
---
> Macro (aura-html)

Report purpose: Determine the **Number of tickets being created vs number of tickets getting resolved. **Helps to identify if the capacity is enough to support the demand.

## Instructions

The report is created using [Reports and Timesheets for Jira](https://marketplace.atlassian.com/apps/1212942/aio-reports-and-timesheets-for-jira) add-on

1. Go to **Jira*** > ***Reports and Timesheets*** > ***Reports*** > ***My Reports **> **Create new Report**.
2. The Report Designer interface opens when you create a report using a template or build one from scratch. To create a new report, click **Create new Report**. For more information, refer to [Report Templates](https://appfire.atlassian.net/wiki/spaces/ART/pages/1568276519).
3. Change the **Report type** to **Trend**.
4. In the next screen, **Created/Resolved **is selected by default in the **Field **drop-down
5. In the **Date range **drop-down, select **“Last N Days” **and in the box enter **number 60**
  
6. In the **Interval** drop-down, select **Daily **for a daily trend or **Weekly **for a week-by-week trend
  
7. In the **Output format **drop-down, select **Bar/Line/Table **depending upon your requirement. For this example, we selected **Line**
  

Click **Run** to view results

![ART_Tickets_CreatedResolved_TrendChart.jpg](media://e0f85a4c-6834-4b3d-b0de-c9914df1f74e)

 

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