---
title: "Frequently asked questions"
canonical: "https://support.appfire.com/space/ART/1992425589/Frequently%20asked%20questions"
format: markdown
---
The following are some frequently asked questions and common problems you might run into, along with their solutions.

<details>
<summary>Do I need a Rovo subscription to use the Reports & Timesheets AI Agent?</summary>

Yes, an active Rovo subscription is required to use the Reports & Timesheets AI Agent.
</details>

<details>
<summary>What should I do if I see the error message: “This report by Rovo does not exist. It might have expired”?</summary>

This error typically indicates that your Rovo token has expired. To resolve it, provide the following prompt:  
`Create again; my Rovo token seems to be expired.`
</details>

<details>
<summary>Can I update the existing saved reports?</summary>

No, updating the existing saved reports is currently not supported.
</details>

<details>
<summary>Can I create calculated fields?</summary>

The calculated fields feature is not yet available, and the team is working on it.
</details>

<details>
<summary>Do I need the Rovo agent to use Reports and Timesheets for Jira app? Can I still create reports manually?</summary>

No, the Rovo agent is optional. You can continue creating reports using the traditional method. The agent only assists in the report creation process.
</details>

<details>
<summary>How can I retrieve AI Agent generated reports that were not saved?</summary>

- You can access previously generated reports through chat history in Rovo. However, report tokens expire after 7 days.
- Navigate to the **Chat History** and click **Open report**. If you encounter an error when trying to open a report, simply use the following prompt in the same chat:
  - “Create again; my Rovo token seems to be expired.” This will regenerate the report with a new token.
</details>