---
title: "Cloning and importing problems"
canonical: "https://support.appfire.com/space/BGc/3540125138/Cloning%20and%20importing%20problems"
format: markdown
---
> Macro (aura-html)

Exception when trying to create JIRA issue project key

The most common reason for the cloning/import process to fail is related to **Jira Field Configuration. **

The "Required" fields must be changed to "Optional" when the App is cloning/importing the program.

Keep in mind that the change to the Field Configuration scheme must be applied to the target Jira project (the project issues are copied to). 

![image](media://cf4f00fc-347e-46c8-8eeb-c418a4b66e72)

We recommend creating a temporary scheme instead of changing an existing one. This way, other projects will not be affected. Then, when needed, you apply a "temporary" configuration to a project instead of changing an existing configuration (many projects may use that) to minimize the impact.

![image](media://faeab86a-48f2-470d-bf56-28b62cd4a9aa)

To make things easier, you may copy an existing configuration:

![View-Field-Configurations-partyzant2 (2).png](media://e63d87a9-4f70-4d5d-b9cb-25cf7e169bbe)

Name it to make things clear for other users:

![Copy-Field-Configuration-partyzant2.png](media://d494c72b-1ff1-400a-a347-4341e01e596f)

Click on the field configuration name and change all items to **"optional"** within it:

![View-Field-Configurations-partyzant2 (1).png](media://a90718f1-b646-45d1-809b-99fd929cee10)

![image](media://14cd7e1a-7eb2-4261-be1a-a63cfc291b05)

Add a new field configuration scheme:

![image](media://f88f7881-5ab9-4a08-95cb-21664942a0e1)

![image](media://cb3f0c39-e117-49fc-96b9-9d4e208aa0d1)

Make sure that the correct field configuration is associated with the scheme:

![image](media://cc5b064a-0195-420e-ad2d-470d9a7a8afa)

![image](media://87d831b5-884d-4bd1-89d9-332737db6831)

![image](media://700fb541-bcf8-44ad-8b05-38efa2f22ce3)

Go to the Jira project that is added to the Box scope (the project Jira issues will be copied to):

![image](media://61bfe4d6-660c-48e9-9267-59f342b83646)

Find the field configuration:

![image](media://506b252c-98fc-4d74-8719-a55625759461)

Change the scheme:

![image](media://bb4903c2-587e-43dd-9b69-35338927e1a0)

![image](media://4f19731f-fe6b-4357-8097-884c98716db2)

You can proceed with the cloning after changing the Field Configuration.