---
title: "Clean Install BigPlugins"
canonical: "https://support.appfire.com/space/BGdc/3525050436/Clean%20Install%20BigPlugins"
format: markdown
---
> ℹ️ **<span style="color: #003366">For rollback purposes, please back up your database before starting the upgrade process or test the new BigPicture version on an isolated environment.</span>**

## Why?

If you want to start using our plugin afresh, here is how to make sure that there will be no old data interference after reinstall.

Simply follow the procedure below.

|  |  |
| --- | --- |
| **Applies to:** | ![image](media://5b18c440-c802-4f51-a9ab-b63eda562ea0)<br>![image](media://32b83e13-f827-4a14-b2ac-44e2ab06cd67)<br>![image](media://5ff4c31f-4a23-4096-a93a-9b6ef27015dd)<br>![image](media://7635c11b-a615-4dec-9598-c0a3893bb2cb) |

## The Procedure

1. Disable your Plugin
2. In your JIRA database, please delete all the tables, sequences, and other objects which begin with:
  1. AO_0456E7_ - for **BigPicture**
  2. AO_8AC478_ - for **BigGantt**
  3. AO_DA6AB9_ - for **BigTemplate**
3. Execute the following scripts:
  

Depending on the plugin's database you would like to alter, 'AO_0456E7_#' should be replaced with 'AO_8AC478_#' or 'AO_DA6AB9_#' in the script given above. 

4. When the previous query returns result and there were records to delete, you have to restart Jira Server.

## In case of any problems

If you are still having trouble following these steps, or your problem is more complicated, you are always welcome to contact our Support Team via the [Service Desk](https://appfire.atlassian.net/servicedesk/customer/portal/11). We are always more than happy to help.