---
title: "Cloning and importing problems"
canonical: "https://support.appfire.com/space/BGdc/3525444544/Cloning%20and%20importing%20problems"
format: markdown
---
Exception when trying to create JIRA issue project key

The most common reason for the cloning/import process to fail is related to **Jira Field Configuration. **

The "Required" fields must be changed to "Optional" when the App is cloning/importing the program.

Keep in mind that the change to the Field Configuration scheme must be applied to the target Jira project (the project issues are copied to). 

![image](media://d5b6b7a7-c9eb-4528-9c01-678e3321c1bb)

We recommend creating a temporary scheme instead of changing an existing one. This way, other projects will not be affected. Then, when needed, you apply a "temporary" configuration to a project instead of changing an existing configuration (many projects may use that) to minimize the impact.

![image](media://b28c1461-d10e-472f-927d-eeddb00c2777)

To make things easier, you may copy an existing configuration:

![View-Field-Configurations-partyzant2 (2).png](media://5aa1d3cc-83a0-4ed1-b858-bb3edbc4d960)

Name it to make things clear for other users:

![Copy-Field-Configuration-partyzant2.png](media://ff1c2a65-cc65-44a4-8659-525c78f6e6d4)

Click on the field configuration name and change all items to **"optional"** within it:

![View-Field-Configurations-partyzant2 (1).png](media://b4692941-f0e5-4a5d-b77b-c74e7e257337)

![image](media://68c6135e-983a-4415-b2a9-b41e40182cdc)

Add a new field configuration scheme:

![image](media://34aca055-7327-4001-a86c-14e15263f3b9)

![image](media://95ec1d18-fb16-482f-a8ac-4c7f8d911976)

Make sure that the correct field configuration is associated with the scheme:

![image](media://8338e2f7-2ce0-42a7-b628-1f881c6e4a3b)

![image](media://a49c4d95-6a73-440f-9483-0eefc568d90c)

![image](media://51dbe934-a4a2-424a-8139-f7d6662b2641)

Go to the Jira project that is added to the Box scope (the project Jira issues will be copied to):

![image](media://b235582b-2eb1-473f-80b4-1dc1592cd9db)

Find the field configuration:

![image](media://f7eac954-21ba-42bc-b67f-d90cb4ec7b76)

Change the scheme:

![image](media://b4b57968-d357-4c1d-bb8f-16b3ccb4245b)

![image](media://4bca6899-7921-47c6-9367-05fe680d7ec0)

You can proceed with the cloning after changing the Field Configuration.