---
title: "Cloning and importing problems"
canonical: "https://support.appfire.com/space/BPEdc/2534671469/Cloning%20and%20importing%20problems"
format: markdown
---
Exception when trying to create JIRA issue project key

The most common reason for the cloning/import process to fail is related to **Jira Field Configuration. **

The "Required" fields must be changed to "Optional" when the App is cloning/importing the program.

Keep in mind the change of the Field Configuration scheme has to be applied to the target Jira project (the project issues get copied to). 

![image](media://2ea55a40-dbd0-4882-aae4-a041c05c9513)

We recommend creating a temporary scheme instead of changing an existing one. This way, other projects will not be affected. Then, when needed, you apply a "temporary" configuration to a project instead of changing an existing configuration (many projects may use that) to minimize the impact.

![image](media://e819248e-464f-4a13-8470-b7c6137a61b6)

To make things easier, you may copy an existing configuration:

![View-Field-Configurations-partyzant2 (2).png](media://8b9a1c5d-4094-48eb-b135-ec31d3b6b07a)

Name it to make things clear for other users:

![Copy-Field-Configuration-partyzant2.png](media://1e183133-9216-4ae7-97c0-d32c2d5610c0)

Click on the field configuration name and change all items to **"optional"** within it:

![View-Field-Configurations-partyzant2 (1).png](media://c9a2949e-1659-4317-a654-c4b07679dfc1)

![image](media://9d570e80-9d10-4b8d-af7a-dacf204f5ff9)

Add a new field configuration scheme:

![image](media://63c7856e-4a3c-4ef8-ade1-06e4d4b26fad)

![image](media://8021e22c-c0d5-4c2a-be27-9fd2ee49d679)

Make sure that the correct field configuration is associated with the scheme:

![image](media://19deb0df-0b4f-4bdb-a903-06387dd2aead)

![image](media://c785a3f5-9a46-4972-bf13-7b15a21767b2)

![image](media://d12a398e-e14b-4fe5-bdbb-1e211143c641)

Go to the Jira project that is added to the Box scope (the project Jira issues will be copied to):

![image](media://c7a545fe-8f67-409e-b7a3-5e01517a083e)

Find the field configuration:

![image](media://d04c5ea8-8862-4595-a8f2-ea6a906faa21)

Change the scheme:

![image](media://4d3bd6ce-f8fb-40f3-a7b1-ce50f4fa2139)

![image](media://a3839a86-9133-4887-afbd-4f7bdae3ab1d)

You can proceed with the cloning after changing the Field Configuration.