---
title: "Plugin cache"
canonical: "https://support.appfire.com/space/BPEdc/2535522532/Plugin%20cache"
format: markdown
---
Outdated caches can be refreshed:

- When you cannot access tasks that should be reachable to you.
- When you cannot find newly created Jira entities (filters, groups, components, issue fields, statuses, transitions, workflows) to populate the scope, edit tasks, or create new quick filters.

## Security and access

Only Jira administrators can access this page.

1. Click the "**wrench**" **icon** in the top-right corner and select** "Advanced**" from the drop-down list.
2. Next, go to the "**Plugin cache**" tab.

## Plugin cache information

To check the cache information, you can use:

| **Feature** | **Description** |
| --- | --- |
| Show stats | Shows the number of entries in different caches.<br>Reports the cache statistics information and is required for performance issues. |
| <span style="color: #172b4d">Show cache providers' info</span> | <span style="color: #172b4d">The info will be displayed in a pop-up showing all the cache providers. The dialogue box will not disappear until you manually close it.</span> |

## Plugin cache refreshing

To refresh the cache information, you can use:

| **Feature** | **Jira Cloud** | **Description** |
| --- | --- | --- |
| Refresh settings cache | :check_mark: | It clears the following cache:<br>- Quick filters
- Task fields
- Statuses
- Workflows
- Transitions
- Components
- Boards
- Projects
- Dependency and link types |
| Refresh permission cache | :check_mark: | <span style="color: #172b4d">It clears the following cache:</span><br>- Roles in Boxes to which the user is assigned
- User roles
- Permissions to boxes
- User info cache
- Groups cache
- Cache with cloud permissions info |
| Refresh Trello cache | :check_mark: | It clears all of Trello's cache. |
| Refresh profile cache | :check_mark: | You can refresh your profile cache to ensure all permissions are up-to-date directly on the [https://appfire.atlassian.net/wiki/spaces/BPEdc/pages/2534245008](https://appfire.atlassian.net/wiki/spaces/BPEdc/pages/2534245008) page.<br>![image](media://5aa9424e-a11e-42b0-94df-4e7f77202639) |
| Refresh search list (scope definition) | :check_mark: | If you cannot find the project, board, or quick filters, click **Refresh search list** directly on the [https://appfire.atlassian.net/wiki/pages/createpage.action?spaceKey=bpedc&title=Populate%20a%20box%20with%20tasks%20%28scope%20definition%29&linkCreation=true&fromPageId=2535522532](https://appfire.atlassian.net/wiki/pages/createpage.action?spaceKey=bpedc&title=Populate%20a%20box%20with%20tasks%20%28scope%20definition%29&linkCreation=true&fromPageId=2535522532) page.<br>![image-20240126-085445.png](media://f5f1604b-a825-4386-acbd-fc880fb8be0b) |
| Refresh cache (dependencies mapping) | :check_mark: | If you cannot see a newly created link on the App Configuration > General > Dependencies page, click the **Refresh cache** button.<br>![image](media://3199a636-35c9-4604-8571-e5e3a60cd728) |