---
title: "Notifications"
canonical: "https://support.appfire.com/space/CDML/649957056/Notifications"
format: markdown
---
> Macro (aura-html)


## Overview

> Macro (excerpt)
> 
> Keep content producers informed of workflow progress.

Workflows can utilise a wide array of notifications to keep content producers informed of progress.

## Workbox notifications

Confluence [workbox notifications](https://confluence.atlassian.com/doc/workbox-notifications-284365963.html) will be sent when

- [Reviewers are assigned](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650347935) to [Approvals](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650153766)
- Tasks are [created](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649759190), [edited](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649563090) or [assigned](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649792357)
- States or tasks reach their [Expiry Dates](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649890606)
- [Read Confirmations](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649791545) are added and a read confirmation event occur - users are assigned as readers, read confirmation is completed

In the user profile

- the** **[Document Actions tab](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650152557) displays the current document actions for the user
- the [Read Assignments tab](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649629203) displays current pending and overdue read assignments for the user

## On-screen notifications

On a page with an applied workflow, the [workflow status bar](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650117676) displays

- the current workflow state breadcrumb
- the tasks breadcrumb displaying the number of incomplete tasks

![image](media://d3edae91-7e1d-4b63-b4be-6eaf34f923e7)

### State breadcrumb (1)

Displays name of the current workflow state for the page or blog post together with a colored state indicator circle.

- if the [state status indicator circle](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650152863) is filled,> Macro (inline-media-image)

> Macro (inline-media-image)

, it means the user is assigned to a [content review](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650313809)

Choosing the state breadcrumb opens the workflow popup.

![image](media://16251958-8955-41e2-a75e-ac357f0dc627)

 The workflow popup displays the transition options from the state (if any).

### Tasks breadcrumb (2)

Displayed if there any workflow tasks added by a user or by the workflow that have not yet been completed. The current number of outstanding tasks is appended to the breadcrumb.

Choosing the tasks breadcrumb opens the tasks popup.

![image](media://d660fa35-1fb4-471b-bf01-fc1b654b68a4)

> ℹ️ A blue dot • indicates tasks the current user is assigned to.

- assigning a task (by default) generates a notification for the assignee
- outstanding tasks for a user are displayed in the user profile [Document Actions](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650152557)

### Read Confirmation

When a read confirmation is added to a page or blog post, a read confirmation breadcrumb is added to the page header (**A**) and page footer (**B**) showing the current status of a read confirmation on the content.

![image](media://959227ab-f082-475a-8b90-e43605c20730)

Choose either breadcrumb to open the [read confirmation popup](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650218477) for details of the read confirmation.

- assigning a read confirmation (by default) generates a notification for the assigned reader
- outstanding read confirmations for a user are displayed in the user profile [Read Assignments](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649629203)

## Message banners

Message banners can be displayed during page creation when the workflow is applied as a space workflow - [space mode](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649531846)) or when viewing a page.

![image](media://9244348b-6521-4b40-8d79-f0ba0ddf1932)

![image](media://18b3e0de-146d-4a21-b92e-5347fa3ce916)

![image](media://2fd7f4ca-8a8b-43f6-8666-737102f5f47a)

![image](media://c84b922c-367f-48f8-a65a-c9f0ae099139)

For more information, see:

- [workflow-instructions macro](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650119824)
- [set-message macro](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650153597)
- [trigger macro](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649859133)

## Headers and footers

Content, including [report macros](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649954318) can be added to the page header and footer by an applied workflow.

For more information, see the following macros

- [workflow](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649662219)
- [pageheader](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650348817)
- [pagefooter](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650251276)

Content can also be added to these macros editing the workflow using the [Page Layout options in workflow builder visual editor](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649693867).

## Email notification

A user needs at least **Pages - Add** permission in the space or else they will not receive any notifications when they are assigned to a task, approval or read confirmation.

By default, email notifications will be sent when

- [Assigning reviewers](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650347935) to [Approvals](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650153766) (if a user assigns themself as a reviewer to an approval, the email notification will not be sent)
- Tasks are [created](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649759190), [edited](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649563090) or [assigned](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649792357)
- States or tasks reach their [Expiry Dates](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649890606)
- [Read confirmation](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650347654) is requested for a final state

In addition, [custom email notifications](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649924039) can be sent in response to [Events](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649759655).

For more information, see:

- [Notifications - Global](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649530054)
- [Notifications - Space Tools](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650119000)
- [send-email macro](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649924039)

## Comments

Page and blog post comments can be added by the workflow.

For more information, see:

- [add-comment](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650348750)

## Macros

> Macro (contentbylabel)

## App configuration

| Setting | Where | Notes |
| --- | --- | --- |
| **Approval – Assignee** | - [Notifications - Global](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649530054)
- [Notifications - Space Tools](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650119000) | Should assigned reviewers receive notifications about review updates? |
| **Email Any Address** | - [Configuration - Global](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649889951) | Should the {send-email} macro be able to use email addresses that are not associated with registered users? |
| **State Expired Notification** | - [Notifications - Global](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649530054)
- [Notifications - Space Tools](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650119000) | Should page watchers recieve notifications about state expiry? |
| **Task – Assignee** | - [Notifications - Global](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649530054)
- [Notifications - Space Tools](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650119000) | Should task assignees receive notifications for taks they are assigned to? |
| **Task – Page Watchers** | - [Notifications - Global](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649530054)
- [Notifications - Space Tools](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650119000) | Should page watchers receive notifications about workflow tasks? |
| **Read Confirmation** | - [Notifications - Global](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649530054)
- [Notifications - Space Tools](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650119000) | Should Read Confirmation assignee(s) receive notifications for all read confirmation events? |
| **Workflow Activity and Drafts Visibility** | - [Configuration - Global](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649889951)
- [Configuration - Space Tools](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649956239) | Should View-only users be able to see workflow information?<br>Note: Does not affect message banners unless their parameters state otherwise. |

## See also

[Workflow Authoring Guide](https://appfire.atlassian.net/wiki/spaces/CDML/pages/648611901):

- [Actions](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649858941)
- [Event references](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649925434)

[User Guide](https://appfire.atlassian.net/wiki/spaces/CDML/pages/648907144):

- [Workflow Popup](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649659846)
- [Content reviews](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650313809)
- [Tasks Popup](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649824290)
- [Read Confirmation](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649791545)

[Reporting Guide](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649070833):

- [Report on states](https://appfire.atlassian.net/wiki/spaces/CDML/pages/650216427)
- [Report on tasks](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649661358)