# Chat for Jira Service Management Cloud

Canonical: https://support.appfire.com/space/CHAT/

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## Topics

- [Chat for Jira Service Management Cloud](https://support.appfire.com/space/CHAT/53084763.md)
- [About Chat for JSM Cloud](https://support.appfire.com/space/CHAT/56754200.md)
- [Get started with Chat for Jira Service Management](https://support.appfire.com/space/CHAT/57212929.md)
- [Installation](https://support.appfire.com/space/CHAT/58786135.md)
- [Add chat widget to your Jira customer portal](https://support.appfire.com/space/CHAT/83263630.md)
- [I want to add chat widget to my website](https://support.appfire.com/space/CHAT/85663653.md)
- [I need to support different languages in chat widget](https://support.appfire.com/space/CHAT/85663725.md)
- [Chat notifications](https://support.appfire.com/space/CHAT/85663914.md)
- [Chats tab](https://support.appfire.com/space/CHAT/85663951.md)
- [Add knowledge base search](https://support.appfire.com/space/CHAT/85664033.md)
- [DC to Cloud feature comparison](https://support.appfire.com/space/CHAT/87393909.md)
- [I want chat widget to be visible at specific times](https://support.appfire.com/space/CHAT/87851287.md)
- [WhatsApp Business](https://support.appfire.com/space/CHAT/87851396.md)
- [Add WhatsApp to your website](https://support.appfire.com/space/CHAT/87851403.md)
- [WhatsApp 24-hour rule](https://support.appfire.com/space/CHAT/87851410.md)
- [App secret](https://support.appfire.com/space/CHAT/87851420.md)
- [Add chat widget to your website](https://support.appfire.com/space/CHAT/87851504.md)
- [Translate and customize chat](https://support.appfire.com/space/CHAT/87851558.md)
- [I want to customize the appearance of chat widget](https://support.appfire.com/space/CHAT/87916805.md)
- [DC to Cloud migration guide](https://support.appfire.com/space/CHAT/87916901.md)
- [Step 1: Set up WhatsApp Business platform](https://support.appfire.com/space/CHAT/87916951.md)
- [Customize Chat Widget Texts](https://support.appfire.com/space/CHAT/87917272.md)
- [Set up authentication options](https://support.appfire.com/space/CHAT/87917279.md)
- [Show Jira work items & conversations history](https://support.appfire.com/space/CHAT/87917306.md)
- [Manage widget visibility schedule](https://support.appfire.com/space/CHAT/87917313.md)
- [Third-party licenses](https://support.appfire.com/space/CHAT/87917345.md)
- [Use cases](https://support.appfire.com/space/CHAT/87982180.md)
- [I want to add chat widget to my Jira customer portal](https://support.appfire.com/space/CHAT/87982189.md)
- [I want to connect my knowledge base to chat widget](https://support.appfire.com/space/CHAT/87982266.md)
- [I want to integrate Jira Service Management with WhatsApp Business](https://support.appfire.com/space/CHAT/87982331.md)
- [Data policy](https://support.appfire.com/space/CHAT/87982338.md)
- [System user access token](https://support.appfire.com/space/CHAT/87982355.md)
- [Phone number ID](https://support.appfire.com/space/CHAT/87982382.md)
- [App token](https://support.appfire.com/space/CHAT/87982394.md)
- [Global settings](https://support.appfire.com/space/CHAT/87982428.md)
- [Live chat widget](https://support.appfire.com/space/CHAT/87982454.md)
- [Enable pre-chat form](https://support.appfire.com/space/CHAT/87982519.md)
- [Browser notifications](https://support.appfire.com/space/CHAT/93357462.md)
- [Enable auto-login feature](https://support.appfire.com/space/CHAT/94208903.md)
- [How to allow sound permission](https://support.appfire.com/space/CHAT/94209317.md)
- [FAQ: Chat for JSM Cloud](https://support.appfire.com/space/CHAT/105907706.md)
- [Sound notifications](https://support.appfire.com/space/CHAT/119210316.md)
- [Customize chat widget's appearance](https://support.appfire.com/space/CHAT/119210432.md)
- [🎉 A Brand-New Widget for Chat for JSM](https://support.appfire.com/space/CHAT/125665281.md)
- [Chat requests and labels](https://support.appfire.com/space/CHAT/127206967.md)
- [Customize the chat widget on your website](https://support.appfire.com/space/CHAT/212992003.md)
- [Transfer metadata from chat widget into custom field with Jira Automation](https://support.appfire.com/space/CHAT/345702406.md)
- [Updates to the text in widget UI](https://support.appfire.com/space/CHAT/401769172.md)
- [Widget notifications](https://support.appfire.com/space/CHAT/616890797.md)
- [App integrations](https://support.appfire.com/space/CHAT/628131897.md)
- [Slack](https://support.appfire.com/space/CHAT/628131911.md)
- [Salesforce](https://support.appfire.com/space/CHAT/628164687.md)
- [Refined for Jira Service Management](https://support.appfire.com/space/CHAT/628984530.md)
- [Microsoft Teams](https://support.appfire.com/space/CHAT/634355714.md)
- [Microsoft Edge | How to allow browser notifications](https://support.appfire.com/space/CHAT/652673192.md)
- [Google Chrome | How to allow browser notifications](https://support.appfire.com/space/CHAT/652738713.md)
- [Mozilla Firefox | How to allow browser notifications](https://support.appfire.com/space/CHAT/652771593.md)
- [Enable features](https://support.appfire.com/space/CHAT/764706897.md)
- [Add WhatsApp user name to custom field](https://support.appfire.com/space/CHAT/1325728098.md)
- [Step 2: Set up Chat for JSM integration](https://support.appfire.com/space/CHAT/1424556283.md)
- [FAQ: WhatsApp integration](https://support.appfire.com/space/CHAT/1427374120.md)
- [Control new ticket creation from WhatsApp](https://support.appfire.com/space/CHAT/1427869645.md)
- [Auto-assign tickets](https://support.appfire.com/space/CHAT/1723400366.md)
- [Release notes](https://support.appfire.com/space/CHAT/1757184155.md)
- [Help and support](https://support.appfire.com/space/CHAT/1757216854.md)
- [Release notes 17 February 2025](https://support.appfire.com/space/CHAT/1757315192.md)
- [I want to limit user access to Chats tab](https://support.appfire.com/space/CHAT/1945763888.md)
- [Add chat widget to your Confluence page](https://support.appfire.com/space/CHAT/1997373488.md)
- [I want to escalate or resolve live chat requests automatically with JMWE](https://support.appfire.com/space/CHAT/2156856919.md)
- [I want to automatically comment when closing a live chat](https://support.appfire.com/space/CHAT/2158690627.md)
- [I want to automatically create a linked support request from a live chat](https://support.appfire.com/space/CHAT/2158919918.md)
- [Release notes 27 April 2026](https://support.appfire.com/space/CHAT/3158213533.md)
- [I want to use Rovo virtual service agents to resolve Chat for JSM conversations automatically](https://support.appfire.com/space/CHAT/3614474337.md)
- [I want a Rovo agent to answer Chat for JSM conversations automatically](https://support.appfire.com/space/CHAT/3615064097.md)
- [I want to escalate a Chat for JSM conversation to a human agent automatically](https://support.appfire.com/space/CHAT/3615293453.md)
- [I want to build a Rovo agent that can resolve Chat for JSM tickets](https://support.appfire.com/space/CHAT/3615391747.md)

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Generated: 2026-09-09T16:59:32.714Z