---
title: "System user access token"
canonical: "https://support.appfire.com/space/CHAT/87982355/System%20user%20access%20token"
format: markdown
---
> Macro (aura-html)

The System User Access Token is used to authenticate while making requests to WhatsApp’s API. This token ensures that WhatsApp recognizes the request as legitimate, distinguishing it from potential malicious attempts.

We've summarized how to create a System User Token below. For more details, check out the [official guide](https://www.facebook.com/business/help/503306463479099?id=2190812977867143).

## Step 1: Generate system user access token on Meta for Developers

1. In the app, go to** Business Settings.**
2. Below Users, click **System Users**.
3. Click the **Add **button.
4. Give a name to the system user, and choose the **Admin** role. Click** Create system user**.
5. Click the **Assign assets** button.
6. In *Apps*, select your** **app, and turn on the** Manage app** switcher. Then click **Save Changes**.
7. Click **Generate new token**.
8. Select your app.
9. Decide when this token will expire.

> ℹ️ The default validity of a System user token is 60 days. When it expires, WhatsApp notifications may stop working. It is possible to set the token to never expire in the configuration.

10. Select **business_management, whatsapp_business_messaging,** and **whatsapp_business_managing** permissions, then click **Generate Token**.

> 📝 You must associate the application with the user before creating the token. If you create the token before associating the app with the user, it may not be created with the right permissions.

11. Copy and save** **your System User Token.

> ℹ️ You can only share a token once. Each new system user requires a newly generated token.

You have generated a System user token.

## Step 2: Add system user access token to Chat

1. Open your project, and click **Project Settings** > **Chat for JSM** > **Integrations** > **WhatsApp Business**.
2. Copy the **System User Token** into the required field.

## Next steps

> ℹ️ **[Phone Number ID](https://appfire.atlassian.net/wiki/spaces/CHAT/pages/87982382)**