---
title: "Data policy changes"
canonical: "https://support.appfire.com/space/CR/139362573/Data%20policy%20changes"
format: markdown
---
> Macro (aura-html)

> ℹ️ This page outlines changes to the data policy of the Canned Responses Pro Templates for Jira app introduced on May 16, 2022:
> ℹ️ 
> ℹ️ - v2 - new version of the statement: [Data Policy (V2)](https://appfire.atlassian.net/wiki/spaces/CR/pages/134316663)
> ℹ️ - v1 - previous (old) version of the statement: [Data Policy (V1)](https://appfire.atlassian.net/wiki/spaces/CR/pages/139264185)

Please review the details of the changes below; we have colored the removed text in <span style="color: #ff5630">**RED**</span> and the added text in <span style="color: #36b37e">**GREEN**</span>.

| **Section** | **v1** | **v2** | **Comment** |
| --- | --- | --- | --- |
| Service Providers | ## <span style="color: #ff5630">Heroku</span><br>[SUB-PROCESSOR] Canned Responses application runs on Heroku environment. Besides the application itself, Heroku stores application access logs that contain the user IP, user key, instance URL, and user JWT token. These logs are purged after 30 days. | ## <span style="color: #36b37e">Google Cloud Platform</span><br>[SUB-PROCESSOR] Canned Responses application runs on GCP environment. Besides the application itself, GCP stores application access logs that contain the user IP, user key, instance URL, and user JWT token. These logs are purged after 30 days. | We have changed our IaaS provider from Heroku to GCP in order to provide a more reliable and resilient service. |
| Service Providers | ## <span style="color: #ff5630">Heroku Postgres</span><br><span style="color: #ff5630">[Heroku Postgres](https://www.heroku.com/postgres)</span><span style="color: #ff5630"> stores data provided during the </span><span style="color: #ff5630">[installation handshake](https://developer.atlassian.com/cloud/jira/platform/authentication-for-apps/)</span><span style="color: #ff5630">. Stored keys authenticate us to clients' instances.</span><br><span style="color: #ff5630">The database is secured using a security mechanism provided by Heroku. See </span>[https://www.heroku.com/policy/security#postgres](https://www.heroku.com/policy/security#postgres)<span style="color: #ff5630">  for details.</span><br>### <span style="color: #ff5630">Stored Data</span><br>- <span style="color: #ff5630">A key that identifies Jira instance</span>
- <span style="color: #ff5630">Shared secrets for communication with Jira</span> | ## MongoDB Atlas<br>...<br>### Stored Data<br>- ...
- <span style="color: #36b37e">key that identifies Jira instance</span>
- <span style="color: #36b37e">shared secrets for communication with Jira</span> | We have stopped using Heroku Postgres for storing the mentioned data in favor of MongoDB. |