---
title: "Managing Templates"
canonical: "https://support.appfire.com/space/CR/163315754/Managing%20Templates"
format: markdown
---
> ℹ️ This page is about **Canned Responses Pro Templates for Jira Cloud**. Using** Server **or** Data Center**? **[Click here](https://apps.appf.re/km52Z2)**.

All of your templates can be accessed via your Jira project menu’s **Canned Responses** > **Templates** screen. Here you can see, create, edit, and remove templates. Alternatively, you can access this screen via [the ](https://appfire.atlassian.net/wiki/spaces/CR/pages/134447758/Using+a+Template#%5BinlineExtension%5D8.-Manage)**[Manage](https://appfire.atlassian.net/wiki/spaces/CR/pages/134447758/Using+a+Template#%5BinlineExtension%5D8.-Manage)**[ button](https://appfire.atlassian.net/wiki/spaces/CR/pages/134447758/Using+a+Template#%5BinlineExtension%5D8.-Manage) in the CR section.

![image](media://9a96d4c9-4e2f-4e03-80fb-3dd0be2fd576)

**1. Templates – **This screen holds all your templates and signatures, and it can be viewed by anyone on your team. 

**2. Filters – **Type the name of the template you’re looking for, and/or use the filters to refine your view.

**3. Name – **The name of the template.

**4. Star – **Click to add a template to your favorites. The favorited templates will appear in the [quick toolbar](https://appfire.atlassian.net/wiki/spaces/CR/pages/134447758/Using+a+Template#%5BinlineExtension%5D2.-Quick-toolbar), allowing you to use them with one click.   

**5. Visibility – **The visibility scope of the template is displayed here.

**6. Content – **The content of the template is displayed for easy identification. 

**7. Actions – **The number of automated actions a template has will appear here. Hover over the number of actions to see the details.

![image](media://42c88ea8-d9ce-4c03-8d59-ce1d33992431)

**8. **:threedots:** icon – **Here you can find options to view the statistics of a template, duplicate it, edit it, or remove it (which cannot be undone).

> 📝 To learn more about statistics and reports, [refer to the Insights page](https://appfire.atlassian.net/wiki/spaces/CR/pages/134447765).

**9. Create template – **Click to create a new template, which will appear on the Templates list, as well as the dropdown in the CR section.