# Connector for Salesforce & Jira

Canonical: https://support.appfire.com/space/CSFJIRA/

> Dynamic module: Search (live content)

# Welcome to $spaceName

Search for articles or browse by topic.

> Dynamic module: Page Tree (live content)

## Topics

- [Connector for Salesforce & Jira](https://support.appfire.com/space/CSFJIRA/470745117.md)
- [Evaluator's Guide](https://support.appfire.com/space/CSFJIRA/470748080.md)
- [Step 2 - Setting up a new Connection](https://support.appfire.com/space/CSFJIRA/470748089.md)
- [Step 3 - Binding a Jira Project to a Salesforce Connection](https://support.appfire.com/space/CSFJIRA/470748100.md)
- [Step 5 - Adding Visualforce or Lightning components in Salesforce](https://support.appfire.com/space/CSFJIRA/470748113.md)
- [Settings in Jira](https://support.appfire.com/space/CSFJIRA/470748315.md)
- [Configure Lightning Web component](https://support.appfire.com/space/CSFJIRA/470749696.md)
- [Beta features (Cloud version)](https://support.appfire.com/space/CSFJIRA/470750207.md)
- [Step 4 - Installing the Salesforce Package](https://support.appfire.com/space/CSFJIRA/470754167.md)
- [Setting up an integration user](https://support.appfire.com/space/CSFJIRA/470754191.md)
- [Step 6 - Creating a Jira Issue from a Salesforce Case](https://support.appfire.com/space/CSFJIRA/470754246.md)
- [Step 7 - Synchronizing data between Jira and Salesforce](https://support.appfire.com/space/CSFJIRA/470754348.md)
- [Step 1 - Installing the Connector](https://support.appfire.com/space/CSFJIRA/470754486.md)
- [Installation guide](https://support.appfire.com/space/CSFJIRA/470754511.md)
- [Install the Connector in Jira](https://support.appfire.com/space/CSFJIRA/470754537.md)
- [Administrator's guide](https://support.appfire.com/space/CSFJIRA/470754591.md)
- [Salesforce and Jira Server Connector vs. Cloud Connector Comparison](https://support.appfire.com/space/CSFJIRA/470754646.md)
- [Set up a connection to Salesforce](https://support.appfire.com/space/CSFJIRA/470754669.md)
- [Bind a Project to a Connection](https://support.appfire.com/space/CSFJIRA/470754674.md)
- [Settings in Salesforce](https://support.appfire.com/space/CSFJIRA/470754756.md)
- [Will the latest Salesforce changes for Batch Calls have any impact in our API usage?](https://support.appfire.com/space/CSFJIRA/470755246.md)
- ["Review and Create" screen in Salesforce is not displaying the fields configured in Jira](https://support.appfire.com/space/CSFJIRA/470757292.md)
- [Jira REST API association](https://support.appfire.com/space/CSFJIRA/470757333.md)
- [Migrating from Connector for Salesforce & Jira server to cloud](https://support.appfire.com/space/CSFJIRA/470758990.md)
- [Assigning Record Types to Manually or Automatically Created Salesforce Objects from Jira](https://support.appfire.com/space/CSFJIRA/470762230.md)
- [New-page-4025d128-7ba3-4435-aa62-799d356b6260](https://support.appfire.com/space/CSFJIRA/470762551.md)
- [Jira field type to Salesforce field type compatibility](https://support.appfire.com/space/CSFJIRA/1522369149.md)
- [Make bulk changes to Salesforce and Jira mapping configuration by editing JSON files](https://support.appfire.com/space/CSFJIRA/1534263560.md)
- [Associate, push, and pull actions with REST API](https://support.appfire.com/space/CSFJIRA/1538556791.md)
- [Salesforce custom fields are not visible for mapping](https://support.appfire.com/space/CSFJIRA/1596326940.md)
- [How do I change the Issue Type order in the Salesforce Create Jira issue screen?](https://support.appfire.com/space/CSFJIRA/1596588728.md)
- ["No matches found" when searching for Salesforce Object in the Add Entity Mapping screen](https://support.appfire.com/space/CSFJIRA/1596588961.md)
- [How to map an Epic Link when creating a story](https://support.appfire.com/space/CSFJIRA/1596621419.md)
- [How to copy the last Case comment/Chatter to a Salesforce custom field](https://support.appfire.com/space/CSFJIRA/1596654292.md)
- [Mapping page seems to be stuck when loading](https://support.appfire.com/space/CSFJIRA/1596654588.md)
- [Unable to add/delete neither bindings nor mappings for a specific project](https://support.appfire.com/space/CSFJIRA/1596654798.md)
- [Assign Record Types to manually or automatically created Salesforce objects from Jira](https://support.appfire.com/space/CSFJIRA/1596719355.md)
- [Configuring Project Permissions for Project Role (atlassian-addons-project-access)](https://support.appfire.com/space/CSFJIRA/1596752326.md)
- [How to add fields to Jira issues Lightning components](https://support.appfire.com/space/CSFJIRA/1596752516.md)
- [How to affix/concatenate multiple Jira Keys to a SF custom field](https://support.appfire.com/space/CSFJIRA/1596752640.md)
- [How to map Jira Key URL to a Salesforce field](https://support.appfire.com/space/CSFJIRA/1596753159.md)
- [Why would two users have different levels of visibility to Jira tickets and comments?](https://support.appfire.com/space/CSFJIRA/1596753289.md)
- [Associate API: POST /external/api/association](https://support.appfire.com/space/CSFJIRA/1684308828.md)
- [API reference](https://support.appfire.com/space/CSFJIRA/1685193166.md)
- [Push API: POST /external/api/push/project](https://support.appfire.com/space/CSFJIRA/1685258704.md)
- [How does the Connector securely access Salesforce data?](https://support.appfire.com/space/CSFJIRA/1689354926.md)
- [Security](https://support.appfire.com/space/CSFJIRA/1689453102.md)
- [Http request blocked by CORS policy](https://support.appfire.com/space/CSFJIRA/1689453157.md)
- [Work with attachments](https://support.appfire.com/space/CSFJIRA/1754432218.md)
- [Install the Salesforce package in Salesforce](https://support.appfire.com/space/CSFJIRA/1758232704.md)
- [Configure connection settings](https://support.appfire.com/space/CSFJIRA/1853653945.md)
- [Authenticate REST APIs](https://support.appfire.com/space/CSFJIRA/1853817917.md)
- [Bulk associations: GET /external/api/associations](https://support.appfire.com/space/CSFJIRA/1853818000.md)
- [Configure entity, field and value mappings](https://support.appfire.com/space/CSFJIRA/1854180614.md)
- [Bulk associations: POST /external/api/associations](https://support.appfire.com/space/CSFJIRA/1854374644.md)
- [Change the Reporter and Assignee of an issue](https://support.appfire.com/space/CSFJIRA/1858371793.md)
- [Set up a connection to Jira](https://support.appfire.com/space/CSFJIRA/1873346949.md)
- [Configure Salesforce objects and fields in connection search results](https://support.appfire.com/space/CSFJIRA/1873347420.md)
- [Import value mappings](https://support.appfire.com/space/CSFJIRA/1873347626.md)
- [Set up a connection to Salesforce (Jira Cloud)](https://support.appfire.com/space/CSFJIRA/1873379599.md)
- [Bind a space to a connection (Jira Cloud)](https://support.appfire.com/space/CSFJIRA/1873379785.md)
- [Configure settings in Jira](https://support.appfire.com/space/CSFJIRA/1873380265.md)
- [Filter Salesforce comments in Jira work items](https://support.appfire.com/space/CSFJIRA/1873380322.md)
- [Understand Salesforce API call usage](https://support.appfire.com/space/CSFJIRA/1873380661.md)
- [System and platform requirements](https://support.appfire.com/space/CSFJIRA/1873412305.md)
- [Install the Connector in Jira Cloud](https://support.appfire.com/space/CSFJIRA/1873412370.md)
- [Set up your integration in Jira](https://support.appfire.com/space/CSFJIRA/1873412559.md)
- [Add new remote site](https://support.appfire.com/space/CSFJIRA/1873412619.md)
- [Configure email notifications to notify Jira users](https://support.appfire.com/space/CSFJIRA/1873413074.md)
- [Configuring Jira cascading fields to work with Salesforce dependent fields](https://support.appfire.com/space/CSFJIRA/1873413246.md)
- [Filter Jira comments in Salesforce Cases](https://support.appfire.com/space/CSFJIRA/1873413366.md)
- [Associate Jira work item with Salesforce records and trigger post actions automatically](https://support.appfire.com/space/CSFJIRA/1873413550.md)
- [Configure automatic Jira issue creation from Salesforce](https://support.appfire.com/space/CSFJIRA/1873413628.md)
- [Configure settings in the Salesforce package](https://support.appfire.com/space/CSFJIRA/1873445530.md)
- [Configure Chatter](https://support.appfire.com/space/CSFJIRA/1873445656.md)
- [Configure Visualforce components](https://support.appfire.com/space/CSFJIRA/1873445794.md)
- [Configure Automatic Pull from Salesforce](https://support.appfire.com/space/CSFJIRA/1873446010.md)
- [Installation](https://support.appfire.com/space/CSFJIRA/1873477874.md)
- [Work with Jira comments (NextGen) with Lightning Experience](https://support.appfire.com/space/CSFJIRA/1873478551.md)
- [Work with Jira Service Management projects](https://support.appfire.com/space/CSFJIRA/1873510574.md)
- [Classic Connector for Salesforce and NextGen Connector for Salesforce & Jira comparison](https://support.appfire.com/space/CSFJIRA/1873510679.md)
- [Configure field displays and access the Details screen](https://support.appfire.com/space/CSFJIRA/1873511110.md)
- [Filter projects in the Create Jira Issue dialog box](https://support.appfire.com/space/CSFJIRA/1873511284.md)
- [Use Jira Issues (NextGen) with Visualforce](https://support.appfire.com/space/CSFJIRA/1873511459.md)
- [Automatic Jira Issue Creation and Push Updates in the same trigger](https://support.appfire.com/space/CSFJIRA/1873511732.md)
- [Automatically retry failed sync jobs](https://support.appfire.com/space/CSFJIRA/1873511950.md)
- [Use Jira Issues (NextGen) with Lightning Experience](https://support.appfire.com/space/CSFJIRA/1873543771.md)
- [Get started with Connector for Salesforce & Jira](https://support.appfire.com/space/CSFJIRA/1873739795.md)
- [Configure settings in Salesforce](https://support.appfire.com/space/CSFJIRA/1873740170.md)
- [Configure Lightning Web components](https://support.appfire.com/space/CSFJIRA/1873740233.md)
- [Overview](https://support.appfire.com/space/CSFJIRA/1873740701.md)
- [Set up your integration in Salesforce](https://support.appfire.com/space/CSFJIRA/1873772649.md)
- [Configure email notifications to notify Salesforce users](https://support.appfire.com/space/CSFJIRA/1873773017.md)
- [Configure Lightning Experience components](https://support.appfire.com/space/CSFJIRA/1873969162.md)
- [Configure workflow post functions in Jira](https://support.appfire.com/space/CSFJIRA/1873969278.md)
- [Automate your integration](https://support.appfire.com/space/CSFJIRA/1874001954.md)
- [Trigger code when an association is unlinked](https://support.appfire.com/space/CSFJIRA/1874002013.md)
- [How to enable status transition from Salesforce to Jira using Automation for Jira](https://support.appfire.com/space/CSFJIRA/1874002066.md)
- [Configuration](https://support.appfire.com/space/CSFJIRA/1874100241.md)
- [Configure](https://support.appfire.com/space/CSFJIRA/1891206842.md)
- [Get started for users](https://support.appfire.com/space/CSFJIRA/1918802420.md)
- [View Salesforce comments in Jira](https://support.appfire.com/space/CSFJIRA/1962443468.md)
- [Search Salesforce Object from Jira](https://support.appfire.com/space/CSFJIRA/1962541918.md)
- [View Jira comments in Salesforce](https://support.appfire.com/space/CSFJIRA/1962607212.md)
- [How to map and use a Jira Checkbox (array<option>) field](https://support.appfire.com/space/CSFJIRA/2008547428.md)
- [Jira comments component is showing "Resource not found" message](https://support.appfire.com/space/CSFJIRA/2044888274.md)
- [Auto Jira ticket creation Apex Trigger is not working](https://support.appfire.com/space/CSFJIRA/2119467111.md)
- [Use cases](https://support.appfire.com/space/CSFJIRA/2139357355.md)
- [Create a two-way workflow between Jira work items and Salesforce Manufacturing request](https://support.appfire.com/space/CSFJIRA/2139357389.md)
- [Create a two-way workflow between Jira work items and Salesforce Marketing Campaigns](https://support.appfire.com/space/CSFJIRA/2139357509.md)
- [Create a two-way workflow between JSM and Salesforce on-site support](https://support.appfire.com/space/CSFJIRA/2139881603.md)
- [Create a two-way workflow between Jira work item and Salesforce Legal records](https://support.appfire.com/space/CSFJIRA/2140045422.md)
- [Step 2 - Prepare your Jira Data Center migration data](https://support.appfire.com/space/CSFJIRA/2160754916.md)
- [Step 1 - Plan out your migration](https://support.appfire.com/space/CSFJIRA/2160984266.md)
- [Migrate Connector for Salesforce & Jira Data Center to Cloud](https://support.appfire.com/space/CSFJIRA/2161049701.md)
- [Step 3 - Import data and settings into the Jira Cloud site](https://support.appfire.com/space/CSFJIRA/2161049766.md)
- [Connector for Salesforce & Jira feature differences for Jira DC and Cloud](https://support.appfire.com/space/CSFJIRA/2161082491.md)
- [Migration path Connector for Salesforce & Jira Server or Data Center to Cloud](https://support.appfire.com/space/CSFJIRA/2161082534.md)
- ["Create Jira Issues" and "Associate" buttons are visible to admins only](https://support.appfire.com/space/CSFJIRA/2256275346.md)
- [How can I see the Case number on the Jira issue?](https://support.appfire.com/space/CSFJIRA/2256275654.md)
- [How to change the Salesforce integration user](https://support.appfire.com/space/CSFJIRA/2256308548.md)
- [Book a demo](https://support.appfire.com/space/CSFJIRA/2256309570.md)
- ["Create Salesforce Object" and "Associate" buttons are not visible in Jira](https://support.appfire.com/space/CSFJIRA/2257911925.md)
- [Review and Create screen in Salesforce is not displaying the fields configured in Jira](https://support.appfire.com/space/CSFJIRA/2257944901.md)
- [How to make a Jira paragraph custom field expandable when creating a Jira issue from Salesforce](https://support.appfire.com/space/CSFJIRA/2257977638.md)
- [How to view, create and associate Jira Issues from Salesforce by switching the Jira connection?](https://support.appfire.com/space/CSFJIRA/2258010468.md)
- [FAQ](https://support.appfire.com/space/CSFJIRA/2258141853.md)
- [Contact us](https://support.appfire.com/space/CSFJIRA/2258141912.md)
- [Appfire Trust Center](https://support.appfire.com/space/CSFJIRA/2258305080.md)
- [Data residency and realm persistence](https://support.appfire.com/space/CSFJIRA/2258305117.md)
- [Transitioning of Connector for Salesforce & Jira to Appfire infrastructure](https://support.appfire.com/space/CSFJIRA/2258305251.md)
- [Knowledge Base](https://support.appfire.com/space/CSFJIRA/2258305383.md)
- [Help and support](https://support.appfire.com/space/CSFJIRA/2258337826.md)
- [How to associate and unlink Jira items using Apex code with the Salesforce Developer Console](https://support.appfire.com/space/CSFJIRA/2306998529.md)
- [Configuration settings in Jira is not available](https://support.appfire.com/space/CSFJIRA/2320039975.md)
- [How to set the Jira Reporter as the current Salesforce user when creating the Jira work item.](https://support.appfire.com/space/CSFJIRA/2375846398.md)
- [Troubleshooting missing associations after update](https://support.appfire.com/space/CSFJIRA/2376073217.md)
- [Configure search page permission](https://support.appfire.com/space/CSFJIRA/2554200633.md)
- [Associate a Jira Issue from Salesforce](https://support.appfire.com/space/CSFJIRA/3091301556.md)
- [Automatic creation of Jira issue is not working.](https://support.appfire.com/space/CSFJIRA/3091301736.md)
- [Connector for Salesforce & Jira Cloud (Jira Add-on) Release Notes](https://support.appfire.com/space/CSFJIRA/3091301834.md)
- [How to make a Jira Paragraph custom field expandable when creating a Jira ticket from Salesforce](https://support.appfire.com/space/CSFJIRA/3091302046.md)
- [How to find the Connector's intermediate server IP to allowlist while using the Connector for Salesforce & Jira app](https://support.appfire.com/space/CSFJIRA/3091302130.md)
- [Link to other Jira work items from Salesforce when creating a new Jira issue (NextGen)](https://support.appfire.com/space/CSFJIRA/3091334501.md)
- [Error message access forbidden api is shown](https://support.appfire.com/space/CSFJIRA/3091334741.md)
- [Page cannot be found when I try to re-authorize connection with Salesforce](https://support.appfire.com/space/CSFJIRA/3091334997.md)
- [Salesforce custom field types are not being synchronized from Jira](https://support.appfire.com/space/CSFJIRA/3091335105.md)
- [What happens to new and old associations when you remove the current bindings and mappings?](https://support.appfire.com/space/CSFJIRA/3091335696.md)
- [Why can't I switch or view the Jira connection dropdown for the Lightning Aura and Visualforce components?](https://support.appfire.com/space/CSFJIRA/3091335936.md)
- [Endless loading animation when adding a new Salesforce object](https://support.appfire.com/space/CSFJIRA/3091367983.md)
- [Salesforce Objects are not loading after configuring Connection](https://support.appfire.com/space/CSFJIRA/3091368118.md)
- [Unable to View Existing Association OR Associate Jira Issue With Salesforce Record in Jira](https://support.appfire.com/space/CSFJIRA/3091368220.md)
- ["Rate Limiting Exception" error when configuring the Apex Trigger](https://support.appfire.com/space/CSFJIRA/3091400597.md)
- [Changing Reporter/Assignee using Case Owner email](https://support.appfire.com/space/CSFJIRA/3091400759.md)
- [Bulk association from Jira Cloud](https://support.appfire.com/space/CSFJIRA/3091432552.md)
- ["Jira work item created but not visible!" error message](https://support.appfire.com/space/CSFJIRA/3091433332.md)
- ["Permission update needed" error on Bindings page](https://support.appfire.com/space/CSFJIRA/3091433400.md)
- [Create a Salesforce record from Jira](https://support.appfire.com/space/CSFJIRA/3091465546.md)
- ["Connection with this name already exists" error even though there are no connections in Salesforce](https://support.appfire.com/space/CSFJIRA/3091466262.md)
- [How to add Jira status in Salesforce Record](https://support.appfire.com/space/CSFJIRA/3091466320.md)
- [How to concatenate values in Jira with automation](https://support.appfire.com/space/CSFJIRA/3091497886.md)
- [How do I resolve "Failed to create issue!" errors when creating a Jira Issue from Salesforce?](https://support.appfire.com/space/CSFJIRA/3091563851.md)
- [Push updates for multiple Jira Issues in bulk mode](https://support.appfire.com/space/CSFJIRA/3091596592.md)
- [Run an association report](https://support.appfire.com/space/CSFJIRA/3091596677.md)
- [Determine the Salesforce integration user](https://support.appfire.com/space/CSFJIRA/3091596904.md)
- [How to resolve "Salesforce Authorization Failed" error](https://support.appfire.com/space/CSFJIRA/3091597010.md)
- [I am getting a "Quick fix needed!" error on Salesforce when a field is required during a Jira issue creation](https://support.appfire.com/space/CSFJIRA/3091597080.md)
- [Will the Connector be impacted after changing Jira Instance URL?](https://support.appfire.com/space/CSFJIRA/3091597377.md)
- [Is there any difference in setting up the integration in Jira for the multi-site feature?](https://support.appfire.com/space/CSFJIRA/3091597518.md)
- [Work with comments](https://support.appfire.com/space/CSFJIRA/3091628846.md)
- [Association and Association Count fields are not working after migration](https://support.appfire.com/space/CSFJIRA/3091629214.md)
- [Connection configuration page doesn't load or is unresponsive](https://support.appfire.com/space/CSFJIRA/3091629255.md)
- [Content cannot be displayed with "You do not have sufficient privileges to access the page"](https://support.appfire.com/space/CSFJIRA/3091629303.md)
- [General](https://support.appfire.com/space/CSFJIRA/3091662302.md)
- [How to automatically push Jira item key after creating a Jira ticket from Salesforc](https://support.appfire.com/space/CSFJIRA/3091662683.md)
- [Work with attachments in Salesforce](https://support.appfire.com/space/CSFJIRA/3091695099.md)
- [Connector for Salesforce & Jira not working when Requirements & Test Management for Jira is installed](https://support.appfire.com/space/CSFJIRA/3091695236.md)
- [Permissions and Profile settings](https://support.appfire.com/space/CSFJIRA/3091695538.md)
- [Set up multiple Jira site integration](https://support.appfire.com/space/CSFJIRA/3091695766.md)
- [User guides](https://support.appfire.com/space/CSFJIRA/3091727249.md)
- [Jira Cloud for Salesforce (Salesforce Package on AppExchange) Release Notes](https://support.appfire.com/space/CSFJIRA/3091728035.md)
- [Work with associations](https://support.appfire.com/space/CSFJIRA/3091760268.md)
- ["This connection is not allowed to modify Salesforce data!" error when pushing data to Salesforce](https://support.appfire.com/space/CSFJIRA/3091760619.md)
- [Create a Jira work item from Salesforce](https://support.appfire.com/space/CSFJIRA/3091792703.md)
- [I am getting the "Field [FIELD_NAME] cannot be set. It is not on the appropriate screen, or is unknown" error](https://support.appfire.com/space/CSFJIRA/3091793528.md)
- [JsonValidationError List 'attachment' is undefined on object](https://support.appfire.com/space/CSFJIRA/3091793702.md)
- [Why are Visualforce pages not showing for Salesforce Ideas?](https://support.appfire.com/space/CSFJIRA/3091793823.md)
- [View associated Salesforce records in Jira work item](https://support.appfire.com/space/CSFJIRA/3091826604.md)
- [How to resolve "Visualforce refused to connect" error in Salesforce Visualforce page](https://support.appfire.com/space/CSFJIRA/3091826921.md)
- [I am getting the "Cannot deserialize instance of reference from START_ARRAY value" error](https://support.appfire.com/space/CSFJIRA/3091827115.md)
- [Why do I receive duplicate email notifications from Jira?](https://support.appfire.com/space/CSFJIRA/3091827283.md)
- [How do I connect more than one Jira connection in my Salesforce environment?](https://support.appfire.com/space/CSFJIRA/3091827403.md)
- [Release notes](https://support.appfire.com/space/CSFJIRA/3091858027.md)
- [How do I enable the Server Connector Trace Log?](https://support.appfire.com/space/CSFJIRA/3091858890.md)
- [Newly created Salesforce associations are not showing on Jira Data Center](https://support.appfire.com/space/CSFJIRA/3091859059.md)
- [Salesforce: "Insufficient Privileges" Error on Connector Visualforce Page](https://support.appfire.com/space/CSFJIRA/3091859120.md)
- [Mapping Account Name to a Jira Custom Field](https://support.appfire.com/space/CSFJIRA/3091891814.md)
- [Updates from Salesforce to Jira are not reflected in other Salesforce objects associated to Jira ticket](https://support.appfire.com/space/CSFJIRA/3091892143.md)
- [How to run the association report via REST API](https://support.appfire.com/space/CSFJIRA/3091924370.md)
- [How to set object permissions in profiles for a Salesforce user?](https://support.appfire.com/space/CSFJIRA/3091924416.md)
- [Send Reporter/Assignee name to Salesforce](https://support.appfire.com/space/CSFJIRA/3091924782.md)
- [What are the limitations of the multiple Jira site integration?](https://support.appfire.com/space/CSFJIRA/3091925030.md)
- [Configure an association](https://support.appfire.com/space/CSFJIRA/3091956652.md)
- [Connector for Salesforce and Jira changes](https://support.appfire.com/space/CSFJIRA/3091956863.md)
- [Critical version upgrade required](https://support.appfire.com/space/CSFJIRA/3091956915.md)
- ["Salesforce security settings blocked the connection" error](https://support.appfire.com/space/CSFJIRA/3091957268.md)
- ["URL No Longer Exists" when trying to load VisualForce pages](https://support.appfire.com/space/CSFJIRA/3091957372.md)
- [View all failed sync jobs and retry status on Salesforce](https://support.appfire.com/space/CSFJIRA/3091957712.md)
- [Create a JSM issue with request types from Salesforce with Jira Issues (NextGen)](https://support.appfire.com/space/CSFJIRA/3092023371.md)
- [Work with attachments in Jira](https://support.appfire.com/space/CSFJIRA/3092024038.md)
- [Error! Resource not found! when associating in JIRA](https://support.appfire.com/space/CSFJIRA/3092024130.md)
- [How to configure values for mapped fields](https://support.appfire.com/space/CSFJIRA/3092024230.md)
- [Jira Issues and Comments components are blank and Create/Associate buttons are not available](https://support.appfire.com/space/CSFJIRA/3092024364.md)
- [Unable to create/update fields due to edit access](https://support.appfire.com/space/CSFJIRA/3092024482.md)
- [Why does the Jira Key field not sync automatically after moving an issue from one project to another?](https://support.appfire.com/space/CSFJIRA/3092024582.md)
- [Book a demo for Connector for Salesforce & Jira](https://support.appfire.com/space/CSFJIRA/3092054544.md)
- ["Failed in running JQL search query" error in Bulk Operations page](https://support.appfire.com/space/CSFJIRA/3092055528.md)
- ["License update needed!" error message in Visualforce page and configuration page](https://support.appfire.com/space/CSFJIRA/3092055615.md)
- [Error on Apex Trigger with CPQ Enabled](https://support.appfire.com/space/CSFJIRA/3092055716.md)
- [How to optimize the association JQL querying?](https://support.appfire.com/space/CSFJIRA/3092055941.md)
- [Jira Data Center certification error - PKIX path building failed](https://support.appfire.com/space/CSFJIRA/3092056087.md)
- [Salesforce is unable to create Jira issues due to emojis in Summary/Description](https://support.appfire.com/space/CSFJIRA/3092056243.md)
- [Unable to access Salesforce Package configuration (refused to connect)](https://support.appfire.com/space/CSFJIRA/3092056313.md)
- [Why do I see duplicated Jira fields on the mappings?](https://support.appfire.com/space/CSFJIRA/3092056424.md)
- [Create a Jira work item from Salesforce with Jira Issues (NextGen)](https://support.appfire.com/space/CSFJIRA/3092088339.md)
- [How to sync the Jira "Flagged" status into Salesforce using the Connector for Salesforce & Jira](https://support.appfire.com/space/CSFJIRA/3092121159.md)
- [Association and synchronization](https://support.appfire.com/space/CSFJIRA/3092186639.md)
- [Errors and Error Messages](https://support.appfire.com/space/CSFJIRA/3092186916.md)
- [Chatter posts on the Jira Comment component are visible to admins only](https://support.appfire.com/space/CSFJIRA/3092187083.md)
- [Use JQL to report on Jira issues with associations](https://support.appfire.com/space/CSFJIRA/3092219354.md)
- [I get an "Waiting for Jira data" message when there is a Salesforce field that has been modified or removed](https://support.appfire.com/space/CSFJIRA/3092220188.md)
- [Can I maintain my current configuration if I'm migrating my Salesforce instance to a new URL?](https://support.appfire.com/space/CSFJIRA/3092251956.md)
- [Jira string type compatibility with Salesforce string textarea](https://support.appfire.com/space/CSFJIRA/3092252116.md)
- [Salesforce shows error "Permission upgrade needed"](https://support.appfire.com/space/CSFJIRA/3092252520.md)
- [Are attachments sync configurations configured individually for multiple Jira site integration?](https://support.appfire.com/space/CSFJIRA/3092252732.md)
- [Can't see the configure button in Installed Packages](https://support.appfire.com/space/CSFJIRA/3092252782.md)
- [Associate a Jira work item from Salesforce with Jira Issues (NextGen)](https://support.appfire.com/space/CSFJIRA/3092284698.md)
- [Associate a Salesforce record from Jira](https://support.appfire.com/space/CSFJIRA/3092284964.md)
- ["Operation timed out, please try again!" error when authorizing a new connection to Salesforce](https://support.appfire.com/space/CSFJIRA/3092285656.md)
- ["Unknown error! Please contact your administrator" message in the Salesforce Package (Server version)](https://support.appfire.com/space/CSFJIRA/3092285730.md)
- [The warning "Session storage disabled or unavailable!" appears when accessing Jira issues](https://support.appfire.com/space/CSFJIRA/3092285993.md)
- [How to resolve Unauthorized Endpoint or The session has expired. Please refresh the page error.](https://support.appfire.com/space/CSFJIRA/3100410230.md)
- [Why do email attachments still sync even though they have been disabled in settings?](https://support.appfire.com/space/CSFJIRA/3100541911.md)
- [Issues are not synchronized properly when it has multiple associations with autopush and autopull enabled](https://support.appfire.com/space/CSFJIRA/3100868873.md)
- [Unable to search Jira issues in the Salesforce component](https://support.appfire.com/space/CSFJIRA/3102834715.md)
- [What is the difference between "Create" and "Review & Create" buttons?](https://support.appfire.com/space/CSFJIRA/3102867486.md)
- [Which table names store the Connector for Salesforce and Jira app's information in Data Center?](https://support.appfire.com/space/CSFJIRA/3102900241.md)
- [How to synchronize customer tier/type from Salesforce with SLAs in Jira](https://support.appfire.com/space/CSFJIRA/3102998567.md)
- ["Insufficient access: insufficient access rights on object id:[0031a...]"](https://support.appfire.com/space/CSFJIRA/3103129630.md)
- [Attachments are not synchronizing to Jira autmatically only manually when a push is done](https://support.appfire.com/space/CSFJIRA/3103359001.md)
- [How to map record types in Salesforce](https://support.appfire.com/space/CSFJIRA/3103457307.md)
- [Does the connector support Synchronizing Child Object Fields?](https://support.appfire.com/space/CSFJIRA/3103490063.md)
- [When trying to create a Jira issue, a Jira validation failed is showing up although mapping configuration remains the same](https://support.appfire.com/space/CSFJIRA/3103588370.md)
- [How to troubleshoot 'Failed to push to Jira!' error message](https://support.appfire.com/space/CSFJIRA/3103784975.md)
- [How can I verify if the high number of API calls originate from the SFJC connector?](https://support.appfire.com/space/CSFJIRA/3103817750.md)
- [Not able to view VisualForce pages](https://support.appfire.com/space/CSFJIRA/3103817823.md)
- [GDPR-related changes to user mapping features for Jira Server](https://support.appfire.com/space/CSFJIRA/3103883317.md)
- [How do I fix "This Visualforce page is deprecated in favor of a new and much improved JiraIssuesCasePage"?](https://support.appfire.com/space/CSFJIRA/3103916040.md)
- [Syncing fields from Salesforce to Jira just once (upon creation)](https://support.appfire.com/space/CSFJIRA/3104014351.md)
- [Automation for Jira Status field with Salesforce Status Field](https://support.appfire.com/space/CSFJIRA/3104276483.md)
- [Salesforce Reporting on Jira Issue key](https://support.appfire.com/space/CSFJIRA/3104407562.md)
- [How to resolve "Your cookie settings blocked the connection" error](https://support.appfire.com/space/CSFJIRA/3104407702.md)
- [Creating Jira work items: troubleshooting empty field displays](https://support.appfire.com/space/CSFJIRA/3104407766.md)
- [I am getting "an unknown error occurred while trying to perform a search" when doing JQL queries](https://support.appfire.com/space/CSFJIRA/3104538652.md)
- [Why does my association not auto-push back to other associated Salesforce Objects after pulling to Jira](https://support.appfire.com/space/CSFJIRA/3104571412.md)
- [How do I completely remove the Connector for Salesforce & Jira from my Jira instance?](https://support.appfire.com/space/CSFJIRA/3104636940.md)
- [Why are Salesforce fields not showing up in the Jira mappings?](https://support.appfire.com/space/CSFJIRA/3104636993.md)
- [I am having problems with the Connector while Jira Service Management is installed](https://support.appfire.com/space/CSFJIRA/3104669708.md)
- [Jira ticket is not automatically associated when creating a Salesforce Record](https://support.appfire.com/space/CSFJIRA/3104768006.md)
- [Salesforce/Associations section not loading on Jira issues](https://support.appfire.com/space/CSFJIRA/3104768081.md)
- [How to auto-associate a Salesforce record with a Jira issue upon Jira issue creation in Jira Cloud](https://support.appfire.com/space/CSFJIRA/3104800771.md)
- [Getting "Jira Validation failed!" error when trying to sync Account Tempo field](https://support.appfire.com/space/CSFJIRA/3106242647.md)
- [How to handle "Field is set to raise an error for unmapped values" warning](https://support.appfire.com/space/CSFJIRA/3107127312.md)
- [Release notes 14 April 2026](https://support.appfire.com/space/CSFJIRA/3123709157.md)
- [Release notes 25 May 2026](https://support.appfire.com/space/CSFJIRA/3136356478.md)
- [Project Not Showing in the Bindings List](https://support.appfire.com/space/CSFJIRA/3151003889.md)
- [Error "None.get" when creating Jira tickets with "Use Request Type fields" enabled](https://support.appfire.com/space/CSFJIRA/3151003917.md)
- [An "Invalid Query!" Error pops up when configuring connection in Jira](https://support.appfire.com/space/CSFJIRA/3156836381.md)
- [Breaking changes May 2026](https://support.appfire.com/space/CSFJIRA/3220930561.md)
- [Revoke access for expired connection](https://support.appfire.com/space/CSFJIRA/3224731651.md)
- [Change refresh token expiry period](https://support.appfire.com/space/CSFJIRA/3234594895.md)
- [Release notes 28 May 2026](https://support.appfire.com/space/CSFJIRA/3235741699.md)
- [Native Salesforce reporting on Jira data](https://support.appfire.com/space/CSFJIRA/3255336965.md)
- [Error when authorising connection due to IP Restriction](https://support.appfire.com/space/CSFJIRA/3263660064.md)
- [Broken images in Jira Issues/Jira Comments Lightning components](https://support.appfire.com/space/CSFJIRA/3289121070.md)
- [Release notes 2 June 2026](https://support.appfire.com/space/CSFJIRA/3314581525.md)
- [Migration to Forge](https://support.appfire.com/space/CSFJIRA/3319464284.md)
- [Sync SLA deadlines from Jira to Salesforce using Connector for Salesforce & Jira and Time to SLA](https://support.appfire.com/space/CSFJIRA/3374219265.md)
- [Salesforce authorization fails after upgrading Connector for Salesforce & Jira](https://support.appfire.com/space/CSFJIRA/3398041629.md)
- [Release notes 12 June 2026](https://support.appfire.com/space/CSFJIRA/3417210884.md)
- [Release notes 22 June 2026](https://support.appfire.com/space/CSFJIRA/3417211019.md)
- [Release notes 2 July 2026](https://support.appfire.com/space/CSFJIRA/3421995070.md)
- [Release notes 6 July 2026](https://support.appfire.com/space/CSFJIRA/3422028003.md)
- [Release notes 13 July 2026](https://support.appfire.com/space/CSFJIRA/3447259177.md)
- [Release notes 14 July 2026](https://support.appfire.com/space/CSFJIRA/3451945120.md)
- [Release notes 20 July 2026 ver 26.0.0](https://support.appfire.com/space/CSFJIRA/3465970130.md)
- [Release notes 20 July 2026](https://support.appfire.com/space/CSFJIRA/3466657795.md)
- [Release notes 3 August 2026](https://support.appfire.com/space/CSFJIRA/3470688338.md)
- [Release notes 21 July 2026](https://support.appfire.com/space/CSFJIRA/3470688504.md)
- [Release notes 27 July 2026](https://support.appfire.com/space/CSFJIRA/3483041825.md)
- [Release notes 28 July 2026](https://support.appfire.com/space/CSFJIRA/3487563793.md)
- ["Invalid Query" error when loading the Connector for Salesforce panel in a Jira Issue](https://support.appfire.com/space/CSFJIRA/3488285989.md)
- [Release notes 29 July 2026](https://support.appfire.com/space/CSFJIRA/3490611266.md)
- [Install the Connector for Salesforce package in sandbox](https://support.appfire.com/space/CSFJIRA/3510861933.md)
- [Release notes 20 August 2026](https://support.appfire.com/space/CSFJIRA/3536323119.md)
- [Release notes 13 August 2026](https://support.appfire.com/space/CSFJIRA/3539306087.md)
- [Release notes 7 September 2026](https://support.appfire.com/space/CSFJIRA/3566829572.md)
- [Configure Salesforce record page to view Jira details directly in Salesforce](https://support.appfire.com/space/CSFJIRA/3608707174.md)
- [Automatically create Jira work items with Salesforce Flows](https://support.appfire.com/space/CSFJIRA/3627581468.md)

---
Generated: 2026-09-09T17:40:23.695Z