---
title: "Work with Jira Service Management projects"
canonical: "https://support.appfire.com/space/CSFJIRA/1873510574/Work%20with%20Jira%20Service%20Management%20projects"
format: markdown
---
## Support for JSM comments in cloud

<span style="color: #000000">With the latest release of </span><span style="color: #172b4d">Connector for Salesforce & Jira</span><span style="color: #000000"> (Cloud), users can now control the visibility of JSM comments through Salesforce package settings.</span>

![sfjc-comment.png](media://2d1f4376-1b0e-4c91-afc4-2d2dc0d06435)

## Limitations

<span style="color: #172b4d">Connector for Salesforce & Jira</span> (Server) currently does not work with the Jira Service Management comment visibility setting. 

However, Jira Issue comments can be viewed in Salesforce through a dedicated Visualforce panel and Chatter. For more details about this configuration, see [View Jira comments in Salesforce](https://appfire.atlassian.net/wiki/spaces/CSFJIRA/pages/1962607212).

## Next steps

If you have not installed the Salesforce package, go to [Installing the Salesforce Package](https://appfire.atlassian.net/wiki/spaces/CSFJIRA/pages/1758232704).

Otherwise, view [Set up a connection to Salesforce](https://appfire.atlassian.net/wiki/spaces/CSFJIRA/pages/1873379599).