---
title: "Create issue - Data Center"
canonical: "https://support.appfire.com/space/CSOT/68749863/Create%20issue%20-%20Data%20Center"
format: markdown
---
> Macro (aura-html)

# Use Case

<span style="color: #1d1c1d">Several teams use the </span><span style="color: #333333">[ePub workflow](/wiki/download/attachments/443875364/ePub-workflow-diagram.png?version=1&modificationDate=1521470932712&cacheVersion=1&api=v2)</span><span style="color: #1d1c1d"> to coordinate an eBook creation process. </span><span style="color: #1d1c1d">**When an eBook transitions from Open to Draft, a new issue needs to be created in the backlog of an “IT Services (IS)” project**</span><span style="color: #1d1c1d"> so the IT team’s manager can begin to forecast and assign resources.</span>  
  
<span style="color: #1d1c1d">Check out the below step-by-step instructions on how to automate issue creation based on the above scenario. </span>

# <span style="color: #1d1c1d">Steps</span>

|  |  |  |
| --- | --- | --- |
| ![image](media://58bec210-f374-46a0-8c8a-780323d4c0f4) | ## Isolate the Workflow Transitions (ID) for new Create Issue Post Function<br>Logged into Jira as a workflow administrator:<br>1. Navigate to ***Settings → Issues → Workflows***.
2. Click the respective **Edit **link of the required Scheme, in the Actions column.
3. Click the link name of the Transitions (ID) for which you want to add a *Create Issue* post function. | ![image](media://5b29f14b-7cd6-4a52-bc7e-bf6405808353) |
| ![image](media://bad9e896-a914-4781-8d16-a8353bea56fd) | ## Add Post Function<br>1. Select the Post Functions tab
2. Click the *Add post function* link.
3. Select the *Create Issue* post function.
4. Click the **Add** button listed below the options. | ![image](media://db0eaed7-dac6-44ce-854f-df1114c1a0ac) |
| ![image](media://3a5ee37e-f6b0-4ef6-872d-1cc138959082) | ## Define Issue Fields<br>1. Select the *Basic Fields* tab:
  1. Retain the default *Summary *as "%parent_summary%", so we inherit the same summary as the parent issue.
  2. Enter "FYI - ePub workflow initiated" in the *Description *field.
2. Select the *Detailed Fields* tab:
  Within the details:
  1. Enter/Select "IT Services (IS)" in the *Project as *our example project.
  2. Select "Service Request" as *Issue type*
  1. Under People:
    1. Select "Current user" as *Reporter*
    2. Select "Parent issue's assignee" as *Assignee*
3. Select the *Links* tab:
  1. Select "Parent issue key" as the *Create link* value
  2. Select "relates" as the *Create link type* value
  3. Select "Issue key to new issue" as *Create link direction*
4. Select the *Comments & Attachments* tab:
  1. Under Comments, add the new *Comment*: "This issue was automatically created"
5. Click the **Add** button at the bottom of the screen. | ![image](media://3ebf130f-a5ad-421e-a1fe-5f70032ca7c0)<br><sub>View configuration</sub><br>![image](media://d0606882-6741-4248-b198-c3a94dc6dea4) |
| ![image](media://91967678-9888-4f10-bb13-5a3b6ed2760f) | ## Publish and Validate Post Function<br>1. Click the **Publish Draft** button to publish changes to your workflow and activate the Create Issue post function.
2. Navigate to your project in Jira. In our case, we will navigate to the ePub project.
3. Create a new issue and then transition to the step where your new Create Issue post function is configured. In our case, this is the In Draft step.
4. Search for new issues within your project. You should see the new issue automatically created with the values you defined in the previous step. | ![image](media://2d459211-8c4f-44dd-a548-08eedeac1d53) |