---
title: "Add a canned response based on a label"
canonical: "https://support.appfire.com/space/CSOT/68752289/Add%20a%20canned%20response%20based%20on%20a%20label"
format: markdown
---
# Steps
The following steps demonstrate how to configure Create on Transition for Jira to add a canned response based on a label when creating an issue.
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| --- | --- | --- |
|  | ## Step 1
As a Jira Administrator or Workflow Administrator:
1. Click the **Cog** icon to open the *Settings* menu and select **Issues**
2. Click **Workflows**
3. Navigate to your workflow and edit your workflow to create a draft version
4. Select step 1
5. Select the *Create* transition
6. Select the *Post Functions* tab.
7. Click* Add post function*
8. Select *Update issues (Bob Swift)* post function and add |  |
|  | ## Step 2
Within the Issue Fields section:
1. Select the *Comments & attachments* tab
2. In the *Add comment*, enter the required comment, in this instance: "*Thanks for your request for the evaluation license promo code. We’re working on it and will get back to you soon.*" |  |
|  | ## Step 3
1. Select the *Conditions & Configuration* tab.
2. Enter "%original_labels%" in the *Condition 1* field.
3. Enter "license" in the *Regular expression pattern* field.
4. Select *Exact *matching condition, so we only add a comment
when the label is "license".
5. Click the **Add** button to save your changes. |  |
|  | Step 4
1. Ensure to publish your workflow. It is always recommended to save a backup of the previous workflow when prompted.
2. Create an issue with a label 'license'
3. Validate the newly created issue to ensure that the comment is added | |