---
title: "Add conditioned validator on a Jira service request form"
canonical: "https://support.appfire.com/space/CW/69306296/Add%20conditioned%20validator%20on%20a%20Jira%20service%20request%20form"
format: markdown
---
> Macro (aura-html)

# Description

This tutorial considers a scenario where the message configured using *Conditioned Validator* is not displayed as-is on a Jira service request form. The steps explained in the succeeding section help you understand the behavior of a conditioned validator when used to validate a service request form.

# Steps

1. Navigate to the intended project workflow.
2. Edit the workflow.
3. Click the *Open* step.
4. Click **Create** in the *Open *step to navigate to the respective transition.
5. Select the *Validators *tab and click **Add validator**.
6. Select *Conditioned Validator (Bob Swift) *and click **Add**.
7. Enter the following in the *Conditions & Configurations *tab to validate the length of the the *Summary *field in the service request form is more than 15 characters:
  - *Condition 1: *%Original_summary%
  - *Regular expression pattern: *.length > 15
8. Enter the following in the *Messaging *tab and click **Add**:  
*Message*: The length of your Summary must be more than 15 characters. Please explain in detail.
9. Publish the workflow.

When a user raises a request and fills in the request form details that fail to meet the conditions set in the conditioned validator, the following error message is displayed:

![image](media://8c12b259-daa5-4804-a75a-6c6ee0b6a2d3)

Note the configured message is not displayed as is but nonetheless is appended to the Jira error. This is the behavior of a conditional validator configured for a Jira service request form.