---
title: "Cloning and importing problems"
canonical: "https://support.appfire.com/space/DLP/2212334350/Cloning%20and%20importing%20problems"
format: markdown
---
> Macro (aura-html)

Exception when trying to create JIRA issue project key

The most common reason for the cloning/import process to fail is related to **Jira Field Configuration. **

The "Required" fields must be changed to "Optional" when the App is cloning/importing the program.

Keep in mind the change of the Field Configuration scheme has to be applied to the target Jira project (the project issues get copied to). 

![image](media://d44f0211-1539-4bdb-9423-bcf8e2ed22c3)

We recommend creating a temporary scheme instead of changing an existing one. This way, other projects will not be affected. Then, when needed, you apply a "temporary" configuration to a project instead of changing an existing configuration (many projects may use that) to minimize the impact.

![image](media://4db422c7-379f-471d-a422-60cd0a255854)

To make things easier, you may copy an existing configuration:

![View-Field-Configurations-partyzant2 (2).png](media://986284fa-d527-41e1-b265-a8556c2bdb4d)

Name it to make things clear for other users:

![Copy-Field-Configuration-partyzant2.png](media://f92ceda6-1dbd-427a-9d20-9fbb1363bdae)

Click on the field configuration name and change all items to **"optional"** within it:

![View-Field-Configurations-partyzant2 (1).png](media://2c23745b-77cc-4adb-aad5-6695ef4960ff)

![image](media://502fe957-ee4d-45e7-affa-a3aad24f6c31)

Add a new field configuration scheme:

![image](media://95a75556-8f06-45c4-b8dd-23a58df8ae4c)

![image](media://779ad509-3cf9-4823-ad1a-381cc94c5a88)

Make sure that the correct field configuration is associated with the scheme:

![image](media://37befdfa-0ffc-465c-af4a-e49f7fc1b2e8)

![image](media://4ae35f12-aaaa-46fe-b933-c8874b0195b8)

![image](media://d8a57e2c-c5d7-4109-ab64-04c57980a75a)

Go to the Jira project that is added to the Box scope (the project Jira issues will be copied to):

![image](media://36400f47-f2ad-4ee8-bd61-e0819a87654d)

Find the field configuration:

![image](media://a05ab1bf-c251-452b-bcec-23654c8eef7f)

Change the scheme:

![image](media://cd60356b-356c-463d-a70d-9761eae1497a)

![image](media://4dcfed3c-7aff-4ceb-a288-201f5826cdec)

You can proceed with the cloning after changing the Field Configuration.