---
title: "Backup, restore and migration."
canonical: "https://support.appfire.com/space/DLP/297047453/Backup%2C%20restore%20and%20migration."
format: markdown
---
> ℹ️ A backup of the App creates a dump of the application database **only. **
> ℹ️ 
> ℹ️ It does not include Jira issue data (Jira backup is a separate process that results in a creation of a Jira backup file).

## Step-by-step instructions

> Macro (children)

Jira backup vs App restore

Jira and BigPicture store their data separately. 

Creating a dump of the App data IS NOT a Jira backup. 

BigPicture App Configuration > Advanced > **Database dumps** allow you to create (and download) a backup of the state of the BigPicture App.

![image2022-1-3_13-17-32.png](media://2b9ca9ab-fd73-4c29-a64c-f00b60a0bb8e)

## Server/Data center to Cloud migration (Jira)

> ✅ <span style="color: #0e101a">BigPicture migration from Jira On-premise to Jira Cloud can be run using:</span>
> ✅ 
> ✅ - <span style="color: #1d1c1d">[Jira XML + BigPicture snapshot ](https://appfire.atlassian.net/wiki/pages/createpage.action?spaceKey=dlp&title=Migration%20using%20Jira%20XML%20%2B%20BigPicture%20snapshot.&linkCreation=true&fromPageId=297047453)</span>
> ✅ - [Jira Cloud Migration Assistant (JCMA)](https://appfire.atlassian.net/wiki/pages/createpage.action?spaceKey=dlp&title=Migration%20using%20Jira%20Cloud%20Migration%20Assistant%20%28JCMA%29.&linkCreation=true&fromPageId=297047453)

### <span style="color: #0e101a">Post-migration issues when issue security settings are set</span>

> ❌ <span style="color: #0e101a">If there are </span><span style="color: #0e101a">**issue security**</span><span style="color: #0e101a"> settings set for issues on the Jira Server, BigPicture will lose access to such issues after migrating </span><span style="color: #0e101a">**company-managed**</span><span style="color: #0e101a"> and </span><span style="color: #0e101a">**team-managed**</span><span style="color: #0e101a"> projects to Jira Cloud. </span>

<span style="color: #0e101a">In such a situation, perform the following steps after migration.</span>

<span style="color: #0e101a">**For company-managed projects:**</span>

1. <span style="color: #0e101a">Open Jira Cloud.</span>
2. <span style="color: #0e101a">Navigate to the </span><span style="color: #0e101a">**Project settings > Issues > Issue security **</span><span style="color: #0e101a">page.</span>
3. <span style="color: #0e101a">For each </span><span style="color: #0e101a">**issue security level**</span><span style="color: #0e101a"> that is defined, add the following</span><span style="color: #0e101a">** project role**</span><span style="color: #0e101a">: </span><span style="color: #0e101a">***atlassian-addons-project-access***</span>
4. <span style="color: #0e101a">Click </span><span style="color: #0e101a">**Add**</span><span style="color: #0e101a"> to confirm. </span>
5. <span style="color: #0e101a">Now, BigPicture is granted access to issues. </span>

<span style="color: #0e101a">**For team-managed projects:**</span>

<span style="color: #0e101a">Currently, it is impossible to add roles on the </span><span style="color: #0e101a">**Issue Security **</span><span style="color: #0e101a">page due to </span><span style="color: #0e101a">[limitations on the Atlassian side](https://jira.atlassian.com/browse/JRACLOUD-79918)</span><span style="color: #0e101a">.</span>

## How does an App "restore" work?

An App restore **overwrites current app data** and replaces it with the state saved in the dump. There is no possibility of merging two different states of the app:

- you can't combine two dumps
- you can't amend an existing state

![image](media://35453d77-25bc-4ba6-b7da-216ba422616f)