---
title: "ES - Requiring electronic signatures on transitions"
canonical: "https://support.appfire.com/space/ESF/17498359/ES%20-%20Requiring%20electronic%20signatures%20on%20transitions"
format: markdown
---
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## Requiring electronic signatures on ticket transition

When you add the electronic signature fields, the credentials are required when a user attempts to edit the ticket. In addition to this, you can also require users to enter credentials when they move tickets from the "In progress" to "Done" status.

1. Go to Jira** Administration > Issues > Screens**.
2. Select **Workflow Screen** and click **Configure**.
3. <span style="color: #333333">Add your custom field to the screen.</span>  
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4. To assign the **Workflow Screen** to transition, go to **Issues** >** ****Workflows. **
5. Click **Edit** for a project where you want to modify the workflow. Click a** ****Diagram **view**. **
6. Select the transition where you want the signature to be required. The configuration panel appears. Click **Edit**.
7. Select **Workflow** **Screen** from the dropdown menu and click **Save**<span style="color: #333333">.</span>  
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Now users will be required to enter credentials in the **Electronic Signature** field when moving tickets from "In Progress" to "Done".   
  
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## Requiring electronic signatures on bulk transitioning

In addition, you can also require users to enter credentials when they move several tickets at the same time (bulk operation) from  **In progress** to **Done** status.

1. Add Electronic Signature custom field to the **Workflow Screen** and assign it to the necessary transition.
2. Select your tickets, go to Jira** Tools  **and click** Bulk change.**  
  
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3. Select the **Operation **and** **the** Operation Details **that you need.  
  
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Now users will be required to enter credentials in the **Electronic Signature** field when moving tickets from **In Progress** to **Done **status**.**

![image](media://6990f2d7-4cb0-4cb1-9af7-6f7d3c2fb16d)

## Requiring electronic signatures on tickets creation in Jira Service Desk

> ℹ️ <span style="color: #000000">This feature is available starting with version 2.0.1 for Jira 8 and above.</span>


To add the **User Validator** or **Logged User Validator** field to your Jira Service Desk project, perform the following steps:

> ⚠️ Make sure you've added the Electronic Signature custom fields to your Jira Service Desk project screens.


1. Go to **Project Settings > Request types > General**.
2. Click **Edit fields** for the necessary request type.  
  
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3. Click **+Add a field**, select your electronic signature field and click **Apply**.   
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4. To make the electronic signature field required, click **Yes**.   
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<span style="color: #333333">That's it. Electronic Signature field will now appear on the selected request type.</span>

![image](media://1470ede5-3480-4f61-b0d3-6604de0b31dd)

## What's next?

[ES - Using Electronic Signatures](https://appfire.atlassian.net/wiki/spaces/ESF/pages/17498259)