---
title: "Electronic signature in Service Desk"
canonical: "https://support.appfire.com/space/ESF/25854028/Electronic%20signature%20in%20Service%20Desk"
format: markdown
---
> Macro (aura-html)

You can use Electronic signature fields on Create request form in Jira Service Desk

First of all you need to add a ESF field to the SD project fields config - on Project settings

administration page - Request types section, i.e /servicedesk/admin/SD/request-types/group/1

![image](media://ae574251-79bf-4a05-bc74-ec11b8f82e75)


On the needed request type record press Edit fields link, than press Add a field link and select a Electronic signature field from the drop-down list

![image](media://7f41304b-b404-4577-919c-b805fcb1bc1e)


The selected field will apear in the Visible fields list

![image](media://4ef8c15f-27d9-493c-8b1b-9397a1034b3b)


Now you will see the selected field on the Create request form on the customer portal and will be able to sign off a new issue using this ESF field, i.e /servicedesk/customer/portal/1/create/35

![image](media://094feaf0-a3ed-4a3b-aba0-17ecaee05bb3)