---
title: "Tickets API"
canonical: "https://support.appfire.com/space/FD/1801912714/Tickets%20API"
format: markdown
---
> Macro (aura-html)

A ticket is a specific issue filed by a user within an integrated issue-tracking software application.

## Supported request

Get a list of tickets: `/tickets/`

### Fields

| Name | Type | Description |
| --- | --- | --- |
| `id` | double | Unique identifier for the ticket. |
| `title` | string | Title of the ticket. |
| `body` | string | The ticket details. |
| `number` | string | The ticket number. |
| `state` | string | The state of the ticket: N/A, Defined, InProgress, Completed, or Accepted. |
| `vendor` | string | Name of the issue-tracking software. |
| `url` | string | URL of the ticket. |
| `closed_at` | string | Date and time the ticket was closed. |
| `closed_by_id` | double | Unique identifier for the user who closed the ticket. |
| `created_by_id` | double | Unique identifier for the user who created the ticket. |
| `project_id` | double | Unique identifier for a project. |
| `type` | string | Ticket type. |
| `parent_number` | string | Number of parent ticket. |
| `comment_count` | string | Total number of comments. |
| `created_at` | string | Date and time the ticket was created. |
| `updated_at` | string | Date and time the ticket was updated. |
| `assignees` | string | An array of people assigned to the ticket. Filter-traversable object. |
| `comments` | string | An array of ticket_comment_id values for the ticket. Filter-traversable object. |
| `activity_level` | string | How active the ticket is, indicated by low, medium or high. |