---
title: "Multi-factor authentication"
canonical: "https://support.appfire.com/space/FD/1801945234/Multi-factor%20authentication"
format: markdown
---
# Multi-factor authentication

Multi-factor authentication (MFA) allows Pluralsight to confirm your identity by using a combination of factors, rather than your password alone.

With MFA, you’ll use an authenticator app on your smartphone to generate a code. Use this code every time you log in to Pluralsight in combination with your email address and password to guard your account.

In this article

- [Choosing to use MFA](#who)
- [Using MFA](#using)
- [Managing MFA for your team](#admin)

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## Choosing to use MFA

Using MFA is **optional**. Plan admins on Skills team plans cannot require users to use MFA.

Any Pluralsight user can use MFA, except in the following circumstances:

- If you’re a member of a team plan that already uses SSO (single sign-on) or LTI integrations for learning management systems, you cannot use MFA.
- If you’re using our Skills Apple TV app, there's a different authentication method available instead of MFA. See [Apple TV](https://help.pluralsight.com/hc/en-us/articles/24425671384084#log-in) for more information.

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## Using MFA

### Enabling MFA using a web browser

**Note:** Any widely used authenticator app is compatible with this process.

1. On your [Account settings page (opens in new tab)](https://app.pluralsight.com/id/account) under **Multi-Factor Authentication**, click **Enable**.
2. Enter your password, then click **Next**. If you’ve forgotten your password, see [How do I reset my password?](https://help.pluralsight.com/hc/en-us/articles/24397269074324)
3. Install an authenticator app on your smartphone. Add a new account.
4. Use the authenticator app on your phone to scan the Pluralsight QR code  
– or –  
Enter the alphanumeric authentication code manually.
5. Enter the six digit code from your authenticator in the text box on the Account page.
6. Click **Enable multi-factor authentication**.
7. Click **Done**.

When you’ve enabled MFA, your Account settings page will show it as enabled.

### Enabling MFA using the Pluralsight mobile app

**Note:** Any widely used authenticator app is compatible with this process.

1. Tap the gear icon on the Home screen.
2. Tap **Account**.
3. Tap **Enable** under **Multi-Factor Authentication**.
4. Enter your password, then tap **Next**. If you’ve forgotten your password, see [How do I reset my password?](https://help.pluralsight.com/hc/en-us/articles/24397269074324)
5. Install an authenticator app on your smartphone. Add a new account.
6. Enter the alphanumeric authentication code from the Account page into your authenticator app.
7. Copy-paste the six digit code from your authenticator to the text box on the account page.
8. Click **Enable multi-factor authentication**.
9. Tap **Done**.

### Disabling MFA in a web browser

1. On your [Account settings page (opens in new tab)](https://app.pluralsight.com/id/account) under **Multi-Factor Authentication**, click **Disable**.
2. Enter your password, then click **Next**.

This disables MFA. You can re-enable it at any time.

### Disabling MFA the Pluralsight mobile app

1. Tap the gear icon on the Home screen.
2. Tap **Account**.
3. Tap **Disable** under **Multi-Factor Authentication**.
4. Enter your password, then tap **Next**.

This disables MFA. You can re-enable it at any time.

### Logging in with MFA

1. From the login page, enter your email address and password.
2. You’ll be prompted to enter a code from your authenticator app. Enter the code and click **Verify**.

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## Managing MFA for your team

MFA can only be turned on by individual users on your plan. There is no plan-level enforcement of MFA.

Additionally, users on plans using SSO or LTI connections cannot use MFA.

If you’d like more information about using SSO or creating an LTI integration for your plan, please contact [Professional Services (opens email form)](mailto:professional-services@pluralsight.com).