---
title: "Webhook troubleshooting"
canonical: "https://support.appfire.com/space/HFMT/891945073/Webhook%20troubleshooting"
format: markdown
---
> Macro (aura-html)

If the webhook is ever removed or disabled, product functionality such as notifications and ticket updates will stop functioning.

The webhook is checked and re-created if missing and previously authorized once every week.

To restore this functionality, you may load the plugin page- this will force the application to re-create the webhook.