---
title: "Configure Auto-create"
canonical: "https://support.appfire.com/space/HFS/1759543691/Configure%20Auto-create"
format: markdown
---
> Macro (aura-html)

With the Auto-Create feature in Helpdesk+, you can automate ticket creation for every message in a specific Slack channel. This streamlines support requests and maintains synchronized communication between Slack and the backend system, ensuring efficient ticket tracking and response.

Each message in a designated channel generates a corresponding ticket.

Learn more about [Auto-create](https://appfire.atlassian.net/wiki/spaces/HFS/pages/805994771).