---
title: "Welcome users to support channels"
canonical: "https://support.appfire.com/space/HFS/806420557/Welcome%20users%20to%20support%20channels"
format: markdown
---
> Macro (aura-html)

### Formatting welcome messages with markdown

The text area used to add custom welcome messages accepts markdown formatting.

- `_italic_` will produce italicized text.
- `*bold*` will produce bold text.
- `~strike~` will produce strikethrough text.