---
title: "Viewing total issue age in a custom field"
canonical: "https://support.appfire.com/space/IC/18677865/Viewing%20total%20issue%20age%20in%20a%20custom%20field"
format: markdown
---
> Macro (aura-html)

With the **Total Time in Status** calculated custom field, you can view how long an issue has been in specified statuses. You can track time in a single status (such as "Triage") or select multiple statuses to see combined time — for example, total time a ticket was actively being worked on before it closed.

The **Total Time in Status** field aggregates and displays the total time the ticket spent in the selected statuses. See [Configuring Issue History Collector](https://appfire.atlassian.net/wiki/spaces/IC/pages/18678042/Configuring+Issue+History+Collector#Addingandconfiguringacustomfieldtoshowticketage) for setup steps.

![image](media://a61139b9-8864-4447-8ea2-123df8b4a3f2)


You can also [set SLA thresholds](https://appfire.atlassian.net/wiki/spaces/IC/pages/18678042/Configuring+Issue+History+Collector#Addingandconfiguringacustomfieldtoshowticketage) for your teams. When an SLA is breached, the **Total Time in Status** field value turns red to indicate that more urgent action may be needed.

![image](media://672000d5-395b-4337-84cc-c099cc9cad3c)


## See also

- [Configuring Issue History Collector](https://appfire.atlassian.net/wiki/spaces/IC/pages/18678042)
- [Using statistics tabs](https://appfire.atlassian.net/wiki/spaces/IC/pages/18677767)
- [Using issue history reports](https://appfire.atlassian.net/wiki/spaces/IC/pages/18678108)