---
title: "Analytics"
canonical: "https://support.appfire.com/space/JCPP/71272647/Analytics"
format: markdown
---
Clone Plus for Jira app captures analytics data and stores this in a private analytics database hosted by Amazon Web Services (AWS) in the United States of America. The app collects a limited amount of data to help us to decide on where to invest for future releases. To improve the customer support experience, we do include the Support Entitlement Number (SEN).

> ℹ️ For Server/Data Center, you can opt out at any point by turning off the analytics option on the configuration screen of the app.

# Cloud

| **Events** | **Data** |
| --- | --- |
| Install | Collected each time the app is installed. |
| Enable | Collected each time the app is enabled. |
| Disable | Collected each time the app is disabled. |
| Uninstall | Collected each time the app is uninstalled. |

> Macro (hide-if)
> 
> Below events are not captured as it is hidden. when it is supported these events can be made visible to the user.
> 
> | **Events** | **Data** |
> | --- | --- |
> | Configuration | Collected each time the administrator changes the app configuration. |
> | Clone operation | Collected each time a clone operation is created. |
> | Clone operation for cloning an issue | Collected each time a clone operation is used for cloning an issue. |
> | Migration | Collected each time a security upgrade is done. |
> | Server to cloud migration | Collected each time the global configurations of the app or clone operation(s) data is migrated to cloud. |

# Data Center

| **Events** | **Data** |
| --- | --- |
| Install | Collected each time the app is installed. |
| Uninstall | Collected each time the app is uninstalled. |
| License added | Collected each time the app license is added. |
| License updated | Collected each time the app license is updated. |

> Macro (hide-if)
> 
> Below events are not captured as it is hidden. when it is supported these events can be made visible to the user.
> 
> | **Events** | **Data** |
> | --- | --- |
> | Global configuration | Collected when the administrator changes the global configuration of the app. |
> | Clone Plus configuration | Collected when the administrator changes the clone plus properties from the configuration screen of the app. |
> | Clone Plus operation | Collected when a user performs clone operation on any issue. |
> | Bulk clone | Collected each time a user performs the bulk cloning operation. |
> | Cloud migration | Collected each time the global configurations of the app or clone operation(s) data is migrated to cloud. |