---
title: "Customization information - Data Center"
canonical: "https://support.appfire.com/space/JCPP/71274434/Customization%20information%20-%20Data%20Center"
format: markdown
---
> Macro (aura-html)

> ℹ️ - This is the documentation for Clone Plus for Jira Data Center. If you are using Clone Plus for Jira Cloud, refer to the [Customization information - Cloud](https://appfire.atlassian.net/l/cp/ePSmkKhJ) page.
> ℹ️ - The customization can only be done by the Jira administrator.

### On this page:

# Summary

One of the major benefits of the Clone Plus for Jira is the ability to **customize clone operations** to suit your development process. This capability has been provided since the initial version of the plugin. Now, we have made it possible to provide very sophisticated customization capabilities without programming. It still requires a clear understanding of your JIRA system and processes, but, the implementation can be done via a **property-based configuration** with **average Jira administration knowledge** and some careful testing. If you need more extensive customization than what is currently provided, [raise a support request](https://appf.re/support) with our support team.

# Features

|  | **Feature** | **Overview** | **Examples** | **References** |
| --- | --- | --- | --- | --- |
| 1 | Up to 16 unique clone custom clone operations can be defined | - Name can be customized to reflect the purpose related to your process
- Each can be enabled independently as required
- Choose either
  - clone to the same project and issue type
  - clone to a different project or different issue type | - `1.label = Escalate to Engineering`
- `1.tooltip = Creates a task for Engineering`
- `2.label = Create a Requirement` | [How to enable and disable clone operations](https://appfire.atlassian.net/l/cp/Y2EqZGPw)<br>[Clone properties](https://appfire.atlassian.net/l/cp/Z4VvSKyD) |
| 2 | Conditioning | - Each can have unique conditions that determine when the action is available
- Generic on condition fields
- Condition-based on fields
  - project
  - issue type
  - status
  - project category
- Condition-based on role
- Conditioning is applied for bulk clone | - `1.condition.ZCLONE.*.*.* = true`
- `2.condition.*.*.1.* = true`
- `1-plus.role.ZCLONE = Developers`
- `1.condition.*.*.*.newcategory = true` | [Clone properties](https://appfire.atlassian.net/l/cp/Z4VvSKyD) |
| 3 | Clone option defaults | - Set default options
- Options available
  - copy attachments
  - copy watchers
  - copy comments
  - copy subtasks
  - copy estimates
  - copy parent versions
  - copy links
  - copy issues in epic
  - copy subtasks of issues in epic
  - copy subtasks estimates to cloned subtasks of issues in epic
  - copy parent reporter | - `option.copyLinks = true`
- `1.option.copyAttachments = false`
- `2.option.copyWorklogs = hide`
- `1.plus.option.copyWatchers = false` | - [Clone properties](https://appfire.atlassian.net/l/cp/Z4VvSKyD)
- [https://appfire.atlassian.net/wiki/spaces/JCPP/pages/71270868](https://appfire.atlassian.net/wiki/spaces/JCPP/pages/71270868)
- [https://appfire.atlassian.net/wiki/spaces/JCPP/pages/71274784](https://appfire.atlassian.net/wiki/spaces/JCPP/pages/71274784) |
| 4 | > Macro (anchor)

Clone options (additional) | - Set additional options
- You can add both custom fields and system fields, such as:
  - copy custom field
  - copy assignee
  - copy summary
  - copy due date
  - copy fix Version/s
  - copy labels
  - copy security
  - copy component/s
  - copy sprint
  - copy completed sprints | - `1.option.copycustomfield_11060 = true`
- `1.option.copypriority = false`
- `1.option.copyfixVersions = true`
- `1.option.copySprint = true`
- `1.option.copyCompletedSprints = false` | - [Clone properties](https://appfire.atlassian.net/l/cp/Z4VvSKyD)
- [https://appfire.atlassian.net/wiki/spaces/JCPP/pages/71272771](https://appfire.atlassian.net/wiki/spaces/JCPP/pages/71272771) |
| 5 | Substitution variables | Current issue fields are available as substitution variables for the setting of fields | `1.set.summary = BLOCKER: %original_summary%` | - [Substitution variables](https://appfire.atlassian.net/wiki/spaces/JCPP/pages/71274446)
- [Setting fields](https://appfire.atlassian.net/wiki/spaces/JCPP/pages/71272885)
- [Clone properties](https://appfire.atlassian.net/l/cp/Z4VvSKyD) |
| 6 | Exclude field list to prevent copying to clone | In many use cases, certain fields should **not** be copied to the target issue | `1.fieldExcludes = custom2, custom three` | [Clone properties](https://appfire.atlassian.net/l/cp/Z4VvSKyD) |
| 7 | Include field list to be displayed while cloning | In some scenarios, certain fields must be displayed on the Clone UI | `1.fieldIncludes = priority, custom2` | [Clone properties](https://appfire.atlassian.net/l/cp/Z4VvSKyD) |
| 8 | Ignore field list for fields that should **not** be shown on clone screen | In some scenarios, certain fields must not be displayed on the Clone UI | `1.ignoreFields = Special` | [Clone properties](https://appfire.atlassian.net/l/cp/Z4VvSKyD) |
| 9 | Mapping fields from original issue to a new value in the target issue conditioned on original issue field values | - Map to a new project based on the project, issue type, and status
- Map to a new project based on project and component
- Map to a new type based on the project, issue type, and status
- Map to a new component based on the component name
- Map to a new version based on the version name | - `1.project.SUPPORT.*.* = ENG`
- `1.component.UI = User interface` | [Clone properties](https://appfire.atlassian.net/l/cp/Z4VvSKyD) |
| 10 | Setting standard and custom fields |  | `1.set.description = Some standard description` | - [Setting fields](https://appfire.atlassian.net/wiki/spaces/JCPP/pages/71272885)
- [Clone properties](https://appfire.atlassian.net/l/cp/Z4VvSKyD) |
| 11 | Bulk Clone | Clone multiple issues at once to the same project or different project<br>> ⚠️ The bulk clone feature is available for Data Center only.<br>> ℹ️ Bulk cloning is a memory-intensive operation. 
> ℹ️ 
> ℹ️ - Ensure that the instance’s memory supports heavy usage when multiple users perform bulk clones. Refer to the [troubleshoot issues](https://appfire.atlassian.net/l/cp/UJ0K86TZ) page
> ℹ️ - It is recommended to allow certain roles and/or groups are permitted to use the bulk clone feature to avoid any potential issues. |  |  |


# Getting started

[Getting started with customization](https://appfire.atlassian.net/wiki/spaces/JCPP/pages/71275047) is the best place to start.

# Additional information

> Macro (children)