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title: "First/Last Resolved User Custom Field"
canonical: "https://support.appfire.com/space/JEPC/11337955/First%2FLast%20Resolved%20User%20Custom%20Field"
format: markdown
---
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> ℹ️ This page is about **JEP Cloud**. Using **Jira On-Prem**? Click the **On-Prem** button above.

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> <span style="color: #000000">Calculates the first/last user who changed an issue's resolution field from EMPTY to any value.</span>

<span style="color: #000000">The First/Last Resolved User custom field helps track the user responsible for changing an issue's resolution field (which represents the final state or outcome of an issue in Jira) from EMPTY to any value. By utilizing this custom field, you can gain insights into the user who initially resolved the issue and the most recent user who made changes to the resolution field. This information allows for better tracking and analysis of the resolution history of issues, providing transparency and accountability for the resolution process.</span>

### To create a First/Last Resolved User Custom Field, follow these steps:

1. <span style="color: #000000">Navigate to </span><span style="color: #000000">**Apps**</span><span style="color: #000000"> > </span><span style="color: #000000">**Enhancer Plugin for Jira**</span><span style="color: #000000"> > </span><span style="color: #000000">**Custom Field Configuration**</span><span style="color: #000000">.</span>
2. <span style="color: #000000">Click the </span><span style="color: #000000">**Add New JEP Custom Field**</span><span style="color: #000000"> button.</span>
3. <span style="color: #000000">Click the </span><span style="color: #000000">**User/Group**</span><span style="color: #000000"> tab on the left-hand side of the dialogue. </span>
4. <span style="color: #000000">Select </span><span style="color: #000000">**Resolved User**</span><span style="color: #000000">, then click </span><span style="color: #000000">**Add custom field**</span><span style="color: #000000">.</span>
5. <span style="color: #000000">Fill in the dialog box:</span>
  - <span style="color: #000000">Create a </span><span style="color: #000000">**name**</span><span style="color: #000000"> for the custom field.</span>
  - <span style="color: #000000">Specify </span><span style="color: #000000">**First or Last**</span><span style="color: #000000"> as the issue can be resolved multiple times. If first is selected, the calculation will be done according to the first occurrence. Otherwise, the last one will be calculated.</span>
  - Enable the **Clear when re-opened **box if you want the field to be cleared when the issue is reopened.
6. <span style="color: #000000">Click the </span><span style="color: #000000">**Save Custom Field**</span><span style="color: #000000"> button to create the custom field. The custom field will now appear in the issue view:</span>

Once created, the First/Last Resolved User Custom Field can be used for sorting and searching in the issue navigator, allowing you to filter and find issues based on the user who initiated their status transitions. 

> ℹ️ **Remember to add this custom field to the appropriate screens so that it can be visible and accessible when working with issues.** If you don’t know how, check out the [Jira documentation](https://support.atlassian.com/jira-cloud-administration/docs/add-a-custom-field-to-a-screen/).

![image](media://90b22035-7ea6-44b4-8604-abbaaeb5ccd1)

> ℹ️ It's important to note that for new or updated issues after creating this custom field, the custom field values will automatically update correctly. However, for existing issues, **it's necessary to ****[regenerate the issue](https://appfire.atlassian.net/wiki/spaces/JEPC/pages/11338384)** in order to see the correct values associated with the First/Last Resolved User Custom Field.