--- title: "Installing Integration+ for Teams (DC/Server)" canonical: "https://support.appfire.com/space/JIFMT/735313937/Installing%20Integration%2B%20for%20Teams%20(DC%2FServer)" format: markdown --- Overview Learn how to install Jira Integration+ into your Jira Data Center or Server instance. This is an essential part of using Jira Integration+. Prerequisites You need Jira administrator permissions for your Jira instance. You will need Teams administrator permissions before the app will fully work , or another person with Teams administrator permission will have to approve the app on behalf of your organization after you install it . Setup Install the app to Jira Data Center or Server Go to your Jira URL (for example " company.atlassian.net "). In the Apps navigation dropdown, select Manage apps. Click on find new apps. Search for Microsoft Teams Integration+ for Jira. If you are unable to find the app due to compatibility issues with your type of Jira, proceed directly to step 9 as an alternative method is available using "side-loading" installation. Once you locate the app listing, choose Free trial OR Buy now. Select Accept & install. Upon successful installation, a modal confirming success will appear. Select Close. In case of any error or issue during installation, repeat the aforementioned steps for application reinstallation. For persistent problems, please reach out to your Jira/IT administrators or contact us for further assistance." If you are side-loading the app, follow these steps. Otherwise, proceed directly to step 10. Click on Manage apps and then select Upload app. For the latest Data Center / Server app version for side-loading, please contact us at product@nextup.ai . You can also install the Data Center app directly (without side-loading). We recommend this method if possible as it is more convenient for you. Once you have obtained the file, click on Browse. Select the .jar file of the app and then click Upload. If the installation is successful, a success modal will be displayed, and the page may automatically reload to show that the app has been installed. If a success modal appears, click Close . If you do not see the app listed after installation, reload the page. In case of an error or issue during installation, repeat the above steps to reinstall the application. Should problems persist, please reach out to your Jira / IT administrator(s), or contact us for additional support. Select the application. Select Configure . The app should offer the user a connection code. Don’t leave this page yet. Go to Microsoft Teams in a new tab or window (or the native app). We recommend you use the web app as it has fewer issues. Go to the Jira Integration+ app inside of Teams. If you haven't installed the app in Teams yet, follow this guide. Once installed, go to the chat with the bot and type “status” command You will prompted to sign in to Microsoft if you haven't already signed in within the Jira Integration+ app. This is for additional security. If you are authorized, the bot will offer to establish the Jira connection. Copy the connect code from the app in Jira. Paste the connect code into the chat with the bot. Click the link saying "Continue". The app will guide you through the rest of the process. If you are not a Teams administrator, a Teams administrator will have to give permission on behalf of your organization to the Jira Integration+ app before it will work. If you are a Teams administrator, the app should work after installation. Once you have completed the task, there are several methods to verify if everything is functioning correctly. The status command In chat directly with the bot, type the status command. You should see 3 green check marks and the URL of the Jira you are connected to. If so , then the bot is fully operational and is ready to use! If not , go through the connect process starting from the beginning. The help command Go to chat with the bot, or go to a channel with the bot installed. Type the help command and send it (if in a public channel, add @Jira Integration Plus before the word help ( " @Jira Integration Plus help"). If you get a response with the bot commands, you are logged in and ready to start using the bot! If not, follow the steps above from the beginning and redo the connection process on this guide from the start. Load the application in Jira Go to your Jira and click on Apps. Click on the Jira Integration+ app . You should see a dashboard that looks like this image instead of the connect code screen you saw before: If so , then the bot is fully operational and is ready to use! If not , go through the connect process starting from the beginning. Use other bot functionality Load a default tab Go to chat with the bot Click on Assigned to me (or Reported by me or Watched by me) If you see a list of issues (or a message that no issues match that scenario), you are logged in! Not working? Make sure a Jira global admin installed the app to Jira. Make sure a user with Teams administrator permissions installed the app to Teams. If not, after the app is fully installed and set up, make sure a user with Teams administrator permissions consents on behalf of your organization . After you install the app, all Teams admins will be prompted to grant permission to Jira Integration+ . After one does, the app will work. Contact a Teams admin to grant permission to the app after you install. Make sure pop-ups are allowed.