---
title: "Use workflow builder to create Jira issues"
canonical: "https://support.appfire.com/space/JIFS/722993342/Use%20workflow%20builder%20to%20create%20Jira%20issues"
format: markdown
---
> Macro (aura-html)

### Creating a new workflow

### Using the Create Jira Issue workflow step

1. Click **Add Step**.
2. You can use the **search bar** to find Jira integration+ or find it under the *Apps*** **section.
3. Click **Add** next to the desired step and follow the screen prompts to complete the configuration.
4. **Publish** your workflow.

Make sure to add a step to **send a message to the channel** if you want the channel notified of the ticket creation.

### Making the reporter the user who ran the workflow

When you publish your workflow, you may want the user who ran the workflow to be the reporter of the issue in Jira when your workflow is used. This is logical but requires some additional configuration based on current limitations in the workflow builder in Slack.

This is a two-step process:

1. Configure the workflow to pass the user data.
2. Have your users connect their Slack account to their Jira account.

#### Configure the workflow to pass the user data

Here's how you get user attribution set up in workflows:

1. While in the **Create Jira Issue** step, click **Insert a variable**.
2. Select the correct **Person **for your scenario from the options provided.
3. In the *Reporter*** **field, click the arrow next to Name and update it to **Mention**.
4. Click **Save** and then click **Publish Changes**.

#### Connect Slack account to Jira account.

Connecting your Slack account to your Jira account is an essential part of getting enabled with Integration+.

### Connecting your Account

You will be asked to connect your account when performing your first action in Slack. You can also manually trigger the connection by typing `/jira-plus connect`.

1. Click **Connect Now** in Slack.
2. Click **Allow** in Jira.