---
title: "Satisfaction interface"
canonical: "https://support.appfire.com/space/JMWE/461931086/Satisfaction%20interface"
format: markdown
---
> Macro (aura-html)

This document details the methods of the Satisfaction interface you can use on a satisfaction provided by a customer on a Service desk issue, such as those returned by the [Getters](https://appfire.atlassian.net/wiki/display/JMWE/Accessing+the+fields+of+an+issue) when you [access the Satisfaction field](https://appfire.atlassian.net/wiki/spaces/JMWE/pages/461702032/Pre-defined+custom+fields#Pre-definedcustomfields-Satisfaction).

| **Method** | **Return type** | **Returns** |
| --- | --- | --- |
| `getType``()` | [Integer](https://docs.oracle.com/javase/7/docs/api/java/lang/Integer.html) | <span style="color: #474747">Type of satisfaction</span> |
| `getScale``()` | [Integer](https://docs.oracle.com/javase/7/docs/api/java/lang/Integer.html) | <span style="color: #474747">Scale of satisfaction</span> |
| `getRate``()` | [Integer](https://docs.oracle.com/javase/7/docs/api/java/lang/Integer.html) | <span style="color: #474747">Rate of satisfaction</span> |