---
title: "Set Ticket Priority Based on Asset Attributes"
canonical: "https://support.appfire.com/space/JMWEC/1091862830/Set%20Ticket%20Priority%20Based%20on%20Asset%20Attributes"
format: markdown
---
> Macro (aura-html)

## Steps to Create

### 1. Add the Assets object custom field

Verify that your Jira project has a custom Assets object field, and that that field has been added to all necessary screens. Additionally, you will need to verify that it has been fully configured per the Atlassian instructions. If that custom field does not exist, create one and add it wherever is necessary for your processes; see this page for more information: [https://support.atlassian.com/jira-service-management-cloud/docs/set-up-the-assets-object-field/](https://support.atlassian.com/jira-service-management-cloud/docs/set-up-the-assets-object-field/) . 

> ℹ️ ### You’re done! 
> ℹ️ 
> ℹ️ Now, when a JSM ticket is created for an Asset that is considered mission critical (a value of **Critical** for the Asset attribute **Priority**), the ticket will automatically be assigned a Priority of **Highest**. If the asset is not Critical, the standard value of **Medium** is used.