---
title: "Octo FAQ"
canonical: "https://support.appfire.com/space/OCTO/789938194/Octo%20FAQ"
format: markdown
---
> Macro (aura-html)

### How do I navigate to Octo?

Octo is found in the main Jira navigation menu.

### How can I link components to the next-gen issue?

You can link components to next-gen issues from an issue. The **component **field is hidden by default, but you can show it by clicking the **component icon** under the **Description**.

### How can I solve synchronization errors with Jira?

Errors can occur during synchronization in Octo if:

1. You changed the *component name* of the cross-project component in Jira, and this component name already exists in one of the projects attached to the syncing component.
2. One of the cross-project *component attributes* was changed in several Jira projects.

> ✅ To resolve these errors, see[https://appfire.atlassian.net/wiki/spaces/OCTO/pages/602997065](https://appfire.atlassian.net/wiki/spaces/OCTO/pages/602997065).

### How do I apply a promo code/discount code for Octo?

See[https://appfire.atlassian.net/wiki/pages/createpage.action?spaceKey=octo&title=Apply%20a%20promo%2Fdiscount%20code&linkCreation=true&fromPageId=789938194](https://appfire.atlassian.net/wiki/pages/createpage.action?spaceKey=octo&title=Apply%20a%20promo%2Fdiscount%20code&linkCreation=true&fromPageId=789938194). 

### Is there a demo environment where I can try Octo?

Sign up for a free Jira instance and install Octo from[https://marketplace.atlassian.com/apps/1221419/octo-component-versions-subcomponents-and-sync-for-jira?hosting=cloud&tab=pricing](https://marketplace.atlassian.com/apps/1221419/octo-component-versions-subcomponents-and-sync-for-jira?hosting=cloud&tab=pricing).

> ✅ Jira* *and Octo are free for up to 10 users, so you can invite other colleagues to try Octo for as long as you need.

### How do I display the Component Hierarchy tab on the Issue creation screen?

It's not possible to enable the** Component hierarchy** on the *Issue creation* screen. You can only add the **Component **and the **Component Version**. The *Component hierarchy* is an iframe in the Jira issue details, and we don't have a way to add it to the *Issue creation* screen.

### Does Octo allow for subcomponents to have more than one parent?

A subcomponent in Octo can only have one parent component. However, parent components can have more than one subcomponent. 

> ℹ️ To learn more, see[https://appfire.atlassian.net/wiki/spaces/OCTO/pages/602997162](https://appfire.atlassian.net/wiki/spaces/OCTO/pages/602997162).