---
title: "Understanding the approval process"
canonical: "https://support.appfire.com/space/PAFC/2182775178/Understanding%20the%20approval%20process"
format: markdown
---
> Macro (aura-html)

The request approval process is an organization's procedure to approve invoices, documents, and more. This page will help you understand the Page Approval for Confluence Cloud approval process workflow. 

![image](media://f6238b0a-aa33-4f37-9ae3-35264c0ec653)

## Triggering the approval process

Choosing the **Request approval** button triggers the start of the approval process workflow.

> ✅ This is where you fill in the approvers, acknowledgers, approver type, and other relevant details.

Select the **Submit** button to

- send the request
- and notify the involved approvers and/or acknowledgers to perform their part in the approval process

## Approval decision making

Depending on your perspective, you will see two different approval workflow statuses:

- **In review **- the approval is now in the review of the approvers that have been chosen

> ℹ️ Depending on the [approval type](https://appfire.atlassian.net/wiki/spaces/PAFC/pages/2183037250), there are two possible scenarios where you would see the **In review** status. Either
> ℹ️ 
> ℹ️ - you are the user who made the approval request, you are now waiting for the selected approvers to make their decision
> ℹ️ - in a workflow with multiple approvers
> ℹ️   - you are one of the approvers that have approved or rejected the request (and you are now waiting for the other approvers involved to make their decision)

- **Pending approval **- you have the task of approving or rejecting the request. ** **(This status can only be viewed by the approver in the [App Dashboard](https://appfire.atlassian.net/wiki/spaces/PAFC/pages/2182480426))

> ℹ️ Depending on the [approval type](https://appfire.atlassian.net/wiki/spaces/PAFC/pages/2183037250) selected, there are two possible scenarios. Either
> ℹ️ 
> ℹ️ - you are the only user who approves or rejects the request
> ℹ️ - multiple users have to approve the request.

## Completing the approval process 

Based on the decision made by the approvers, the request can reach the **Approved **status, meaning all or majority of the approvers are in approval of the request.

Alternatively, the request can also reach the **Rejected** status, meaning one or the majority of the approvers disagree with the approval request. This is the final status of the approval request process. 

## Resetting the approval process

 Once the approval access workflow has been triggered, you have the ability to reset the entire process at any point of the approval process back to **Request approval**.