---
title: "Hybrid Planning Poker Server EOL - March 31st, 2022"
canonical: "https://support.appfire.com/space/PP/9568589/Hybrid%20Planning%20Poker%20Server%20EOL%20-%20March%2031st%2C%202022"
format: markdown
---
> ℹ️ **Who is impacted by this announcement?**
> ℹ️ 
> ℹ️ - All customers using **Planning Poker** version *1.1.7-SNAPSHOT* or lower
> ℹ️ - You should see a banner while using **Planning Poker** in your Jira Server / DC instance asking for the upgrade

A “hybrid” version of **Planning Poker** for **Jira Server / DC** that connected to cloud services of **Planning Poker** app will be decommissioned on 3/31/2022. Please follow instructions provided below to migrate to the “on-premise” version of Planning Poker for Jira Server.

> Macro (toc)

> ⚠️ In case if you do not migrate by 3/31/2022 Planning Poker will stop working afterwards - error pages will be returned.

## Instructions

1. In your Jira Server / DC instance:
  - Navigate to Jira administration → Manage apps
  - Load *Manage apps* screen
  - Look up for *Planning Poker for JIRA* app - an app update should be available
  - Hit *Update* button
  - <span style="color: #6554c0">*Note: a valid Jira Server/DC license is required to update the apps*</span>
  - Wait for the app to be updated
2. Open **Planning Poker** app:
  - Using **Planning Poker** link either from the Jira’s top navigation menu or from project’s left navigation panel
  - <span style="color: #6554c0">*Note: your existing Planning Poker’s games may be unavailable at this moment. No panic, they will be brought back in the next steps!*</span>
  - Locate *Migrate* button - either on Planning Poker’s welcome screen or on the games list (dashboard) page:
  - Hit *Migrate* button and wait for the migration process to complete
3. You are done. At this stage, **Planning Poker** stores all games and estimation information inside your Jira Server / DC instance and doesn’t connect to the external services.

## FAQ

<details>
<summary>1. What is a “hybrid” version of Planning Poker for Jira Server / DC?</summary>

The initial version of **Planning Poker** app was created for Jira Cloud. As it was getting more popular we got requests to make it available for Jira Server / DC. There is not much in common between Jira Server / DC and Cloud, so making app available for another deployment type would mean re-writing it from the scratch.

And that’s when the “hybrid” version of **Planning Poker** for Jira Server / DC was released. That app connected to cloud services of **Planning Poker** as the storage and processing engine. The user interacted with Cloud version of the app injected into Jira Server / DC through [iframe](https://www.w3schools.com/tags/tag_iframe.ASP). 

Some time later an “on-premise” version of **Planning Poker** was released that didn’t rely on external services and stored all data inside Jira Server / DC database.

A migration mechanism was added so customers could easily switch to “on-premise” version and keep using **Planning Poker**.
</details>

<details>
<summary>2. Why do you decommission a “hybrid” version now?</summary>

As we keep adding more features to **Planning Poker** for Cloud and Server / DC, we can’t longer maintain a compatibility between “hybrid” and Cloud version. That dependency significantly slows us down and increases chances of introducing bugs in both versions of the software.

We have recently migrated **Planning Poker** for Jira Cloud from Digital Ocean provider to GCP (Google Cloud Platform) - see [List of changes in Data Security and Privacy Statement: v1 to v2](https://lizardbrain.atlassian.net/wiki/spaces/PP/pages/2563440647/List+of+changes+in+Data+Security+and+Privacy+Statement+v1+to+v2). And we are going to shut down the “hybrid” version of the app on 3/31/2022 that will unblock decommissioning of service in Digital Ocean and will also reduce our operational costs.
</details>

<details>
<summary>3. I have a valid Jira and Planning Poker license, but I do not see an update available for Planning Poker. What should I do?</summary>

1. Check your Jira Server / DC version
2. If it’s **8.1.0 or below** - consider upgrade to any of the currently supported version of Jira: [Atlassian Support End of Life Policy](https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html)
3. If upgrade is not possible at the moment but your Jira is on version **7.6** **or above** - contact us through [Get Add-Ons help - Lizard Brain Add-Ons Support](https://lizardbrain.atlassian.net/servicedesk/customer/portal/4/group/8/create/21), and we’ll do our best to help you (please remember: it’s not an officially supported version of Jira!)
4. Unfortunately, we will not be able to help if you Jira Server / DC version is **lower than 7.6**. You must upgrade to the newer version first
</details>

<details>
<summary>4. I do not have a valid Jira license but I have a valid Planning Poker license. How do I proceed?</summary>

Two options are possible:

1. **(recommended) **Re-new a Jira Server license and update Planning Poker. This requires you updating to Jira version supported by Atlassian, according to [Atlassian Support End of Life Policy](https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html)
2. **(try at your own risk)** Follow steps from [Plugin Install after License expired (atlassian.com)](https://community.atlassian.com/t5/Jira-questions/Plugin-Install-after-Licence-expired/qaq-p/1488) to update Planning Poker using a temporary Jira license.
</details>