---
title: "Security"
canonical: "https://support.appfire.com/space/RDD/146310544/Security"
format: markdown
---
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> Worried about your data? Read here all the details about Dashboard Hub security

This page provides details on Dashboard Hub security. You can find further information in our [Marketplace listing](https://marketplace.atlassian.com/apps/1223898/dashboard-hub-pro-charts-reports-time-in-status-for-jira?hosting=cloud&tab=privacy-and-security), and general Appfire security policies in our [Trust Center](https://trust.appfire.com/). 

## Security Programs

| **Cloud Fortified** | **Bug Bounty Program** | **Self-Security Assessment** |
| --- | --- | --- |
| > ℹ️ **Cloud Fortified** apps offer additional security, reliability and support through:
> ℹ️ 
> ℹ️ * Cloud security participation
> ℹ️ 
> ℹ️ * Reliability checks
> ℹ️ 
> ℹ️ * 24hr support response time
> ℹ️ 
> ℹ️ <u>[Learn about the Cloud Fortified apps program](https://www.atlassian.com/trust/marketplace?source=app-listing-badge)</u> | > ℹ️ The Atlassian Marketplace Bug Bounty Program is hosted on Bugcrowd, a SaaS platform built to crowdsource vulnerability discovery from a global pool of talented security researchers.
> ℹ️ 
> ℹ️ 
> ℹ️ Learn more about the [Bug Bounty program](https://www.atlassian.com/licensing/marketplace#what-is-the-marketplace-bug-bounty-program) | > ℹ️ The security self-assessment program is a collaboration between Atlassian and Marketplace Partners to increase security awareness and improve security practices.
> ℹ️ 
> ℹ️ 
> ℹ️ Learn more about the [Self-Security Assessment program](https://developer.atlassian.com/platform/marketplace/security-self-assessment-program/) |

## Data Storage Cloud

Dashboard Hub uses an external database to store data, but **we do not store personal data**. The only data that is stored is the basic to connect and display information in your dashboards.

> 📝 The app acts as a proxy, it encrypts and decrypts the data to perform requests, only if the acting user has granted access to it.

### What is stored?

**Datasources** and **Dashboards** data are stored in a cloud based storage system, with restricted access and a backup policy. 

🛡 All data is encrypted, and it requires the keys used to encrypt it initially. These keys are stored in another location. 

### Where is it stored?

The data is stored in different regions depending on where your product data is hosted by Atlassian and/or monday.com. You can find more details in our dedicated page to [https://appfire.atlassian.net/wiki/spaces/RDD/pages/146309741](https://appfire.atlassian.net/wiki/spaces/RDD/pages/146309741).

### What is NOT stored?

Anything else… this means Dashboard Hub has to request your data every time you open a dashboard. We will add a cache mechanism in the future to improve the performance.

### Encryption

All data related is encrypted before sending it to the external storage.

## People and Access

All connections are secured between Dashboard Hub (included its database), the Atlassian and/or monday.com  platform (any product) and users, using SSL.

Dashboard Hub support team has access (role-based) to the Dashboard Hub cloud application and data, and may access customer data (site URLs, Dashboard Hub users' uuid) only for services status monitoring and performing purposes.