---
title: "Configure time series"
canonical: "https://support.appfire.com/space/RFP/803405886/Configure%20time%20series"
format: markdown
---
> Macro (aura-html)


## > Macro (anchor)

About time series

Time series are collections of data points based on your issues’ date fields. For instance, they show the number of created issues on days 1, 2, 3, and so on for the past month. The values for the data points may be issue counts or values computed from issue fields. 

The time series can be displayed as line charts with the *Rich Filter Time Series Chart* gadget or as tables with the Rich Filter Statistics gadget. While series on their own can point out trends, they are more powerful when plotted together. Comparing series can hint at correlations between events affecting your activity.

![Rich Filter Time Series Chart gadget ](media://cb0b3094-4f81-4d70-a678-f63fd03a6cf1)

![Rich Filter Time Statistics gadget](media://7d161b5e-a789-4dc5-8d5a-bd1c2e32e8e9)

## > Macro (anchor)

Time series key attributes

You can add new and see existing time series and their configuration in the* ***Time series*** *section of your rich filter.

![2025-09-04_10-53-06.png](media://db6c75aa-e0bf-4df7-a04e-c58be240b656)

<span style="color: #172b4d">The </span>**Time Series **<span style="color: #172b4d">section of your rich filter lets you add new time series and view their key attributes. </span>

<span style="color: #172b4d">The </span><span style="color: #172b4d">**key attributes**</span><span style="color: #172b4d"> of a time series are:</span>

| **Attribute** | **Description** |
| --- | --- |
| **Series** | Each time series is based on a date field, which is used to find the issues contributing to each data point. |
| **Name** | Each time series has a name that must be unique among the time series within the rich filter. |
| **Color** | The color is used to display the time series in rich filter gadgets. |
| **Base value** | Each time series has a *value*, which is used to compute the values of the data points. You can select issue count, any number field, or [custom values](https://appfire.atlassian.net/wiki/spaces/RFP/pages/803405881) as a *value*.<br>> ✅ ### SLA Time Series
> ✅ 
> ✅ If the series are based on SLA fields, then the following SLA values become available:
> ✅ 
> ✅ - *SLA Completed* – returns the issues for which the SLA is completed
> ✅ - *SLA Met* – returns the issues for which the SLA is completed and met
> ✅ - *SLA Breached* – return the issues for which the SLA is completed and breached
> ✅ - *SLA %Met* – return the percentage of issues for which the SLA is met out of the issue for which the SLA is completed
> ✅ - *SLA %Breached* – returns the percentage of issues for which the SLA is breached out of the issues for which the SLA is completed
> ✅ - *SLA Average* – displays the average completion time for the issues that have their SLA completed
> ✅ 
> ✅ In all the cases, only the issues with the SLA completed are considered, and only the last cycle is included in any computation. |
| **Value type**  
<sup><span style="color: #172b4d">Displayed in the table listing all the Time Series</span></sup> | The *value type* is automatically computed based on the *value* settings. <span style="color: #172b4d">The possible </span>*value types*<span style="color: #172b4d"> are: </span><br>- <span style="color: #172b4d">Issue Count – for values based on the number of issues</span>
- <span style="color: #172b4d">Numeric – for values based on numeric fields</span>
- Time Tracking – for values based on time-tracking fields
- SLA Average – for series based on SLA averages
- SLA Percent – for series based on SLA Percent
- <span style="color: #172b4d">Duration – for custom values based on duration values (see the </span><span style="color: #172b4d">[Configuring Custom Values](https://appfire.atlassian.net/wiki/spaces/RFP/pages/803405881)</span><span style="color: #172b4d"> section)</span> |
| **JQL Filter** | An optional JQL filter can apply additional filtering when computing a data point. Only the issues that satisfy the additional JQL filter contribute to the results. |

> ✅ ### Rich Filter Extensions
> ✅ 
> ✅ [Rich filter extensions](https://appfire.atlassian.net/wiki/spaces/RFP/pages/803407001) are separate Jira apps installed on top of the *Rich Filters for Jira Dashboards* app to extend the rich filters and rich filter gadgets with new specific functionality.
> ✅ 
> ✅ New time series options are available if you add any of these extensions:
> ✅ 
> ✅ - [Rich Filters::Time Tracking Dashboards](https://marketplace.atlassian.com/1219709) allows you to [define time series based on work log attributes](https://appfire.atlassian.net/wiki/spaces/RFTT/pages/803012861) – *Worklog Date* and *Worklog Time Spent *to see* *historical trends in the time tracking data
> ✅ - [Rich Filters::Service Desk Dashboards](https://marketplace.atlassian.com/1218675) allows you to [define time series based on SLA fields and values](https://appfire.atlassian.net/wiki/spaces/RFSD/pages/802881931)<span style="color: #262626">* – SLA Completed, Met, Breached, %Met, %Breached,*</span><span style="color: #262626"> or </span><span style="color: #262626">*Average*</span>

## > Macro (anchor)

Edit time series

<span style="color: #172b4d">The </span>**Time Series**<span style="color: #172b4d"> section of your rich filter also lets you do the following operations: </span>

| <span style="color: #222222">**To do the following:**</span> | <span style="color: #222222">**Do this:**</span> |
| --- | --- |
| **Create time series** | 1. Click **Create time series** at the top-right of the page.<br>![2025-09-04_10-35-38.png](media://70759dcb-1ee3-4158-991b-2074aed6a70c)<br>2. Type a **Name**, select a color, **Series**, and a **Base value**, and optionally type a **JQL** query.
3. Click **Create**.<br>> ℹ️ You can add up to 80 time series in each rich filter. |
| **Edit a time series** | Click the **Edit** () icon next to a time series to view or edit its configuration.<br>![Edit a time series](media://1b0e090a-fbe8-4428-ba22-cd59cd33ca70)<br>In the following pop-up, make your changes and click the **Save** button.<br><span style="color: #000000">Note that once the time series is created, two settings cannot be changed anymore:</span><br>- <span style="color: #000000">The </span><span style="color: #000000">**Series**</span><span style="color: #000000"> date field;</span>
- <span style="color: #000000">Value Type</span>: If you have selected <span style="color: #000000">*Issue Count*</span> as the value, you cannot change it. If you had selected, for example, a number field as the value, then the value type would be <span style="color: #000000">*Numeric Sum*</span>. You could then update the <span style="color: #000000">*Value*</span> and select another number field, but you could no longer choose <span style="color: #000000">*Issue Count*</span> (the value type would have to remain <span style="color: #000000">*Numeric Sum*</span>).<br><span style="color: #000000">This is necessary to ensure the consistency of the time series once it is used in the </span><span style="color: #000000">*Rich Filter Time Series Chart*</span><span style="color: #000000"> gadgets. In a </span><span style="color: #000000">*Time Series Chart*</span><span style="color: #000000"> gadget, we can display together only series having compatible value types (i.e., we can display together either series based on multiple </span><span style="color: #000000">*Issue Counts*</span><span style="color: #000000"> or on </span><span style="color: #000000">*Numeric Sum*</span><span style="color: #000000"> values but not combinations of these).</span><br><span style="color: #000000">You need to create a new time series to change these two settings. </span> |
| **Delete a time series** | Click the **Delete** () icon next to the time series name.<br>![Delete a time series](media://975b6510-acd9-4146-a324-1e56ef725c28) |
| **Reorder the time series list** | Hold the pointer over the queue's **Grid **() icon, then drag up or down to the new position.<br>![Reorder the time series list](media://660353a8-7dc3-4047-ace3-fc90e6cedbe6)<br><span style="color: #000000">This order displays the time series in the settings of </span><span style="color: #000000">*Rich Filter Time Series Chart*</span><span style="color: #000000"> and </span><span style="color: #000000">*Rich Filter Statistics*</span><span style="color: #000000"> gadgets.</span> |

## > Macro (anchor)

C<span style="color: #172b4d">omputed time series</span>

<span style="color: #1d1c1d">Users can define </span><span style="color: #1d1c1d">*unresolved*</span><span style="color: #1d1c1d"> </span><span style="color: #1d1c1d">*time series, a*</span> special type of time series falling under the Computed category. Unlike other time series based on a date field, unresolved time series are computed as the difference between the *Created* and *Resolved* time series. *Unresolved time series* allows users to easily monitor the size of the backlog.

![image](media://439e40b5-a5ed-4026-945b-ba46e32f0181)

<span style="color: #172b4d">The unresolved time series can be displayed in the rich filter gadgets like any other time series. In the example below, the </span><span style="color: #172b4d">*Unresolved*</span><span style="color: #172b4d"> time series is used in a </span><span style="color: #172b4d">*Rich Filter Time Series gadget*</span><span style="color: #172b4d">. The gadget enables users to track the trend of unresolved issues within a specific time range by monitoring the unresolved issues of each aggregation period.</span>

![image](media://d28981ac-7f13-43e9-aafa-7ef63653a024)

## > Macro (anchor)

Using time series in Rich Filter gadgets

Once defined, the time series can be displayed by two rich filter gadgets:

- The** Rich Filter Time Series Chart **gadget – it displays the time series as line charts

Learn more:[ Rich Filter Time Series Chart Gadget](https://appfire.atlassian.net/wiki/spaces/RFP/pages/803406984).  


- The **Rich Filter Statistics **gadget displays the time series in table format.
  Learn more:[The Rich Filter Time Series Chart Gadget](https://appfire.atlassian.net/wiki/spaces/RFP/pages/803406984)[Rich Filter Statistics Gadget](https://appfire.atlassian.net/wiki/spaces/RFP/pages/803407113).