---
title: "Rich Filters 1.11 Release Notes"
canonical: "https://support.appfire.com/space/RFP/803406868/Rich%20Filters%201.11%20Release%20Notes"
format: markdown
---
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> ℹ️ ### 2018-03-09
> ℹ️ 
> ℹ️ You can now extend your Rich Filters for the Jira Dashboards app with the [Rich Filters for Service Desk Dashboards](https://marketplace.atlassian.com/plugins/com.qotilabs.jira.rich-filters-service-desk-dashboards/) app, which adds functionality specific to the Jira Service Desk on top of the existing rich filters.

[Rich Filters App on the Atlassian Marketplace](https://marketplace.atlassian.com/plugins/com.qotilabs.jira.rich-filters-plugin)

## Version Highlights

- Rich Filters for Jira Dashboards now supports its first application-specific extension  
**Do you use the Jira Service Desk?** Your Rich Filters for Jira Dashboards app can now be extended with the [Rich Filters for Service Desk Dashboards](https://marketplace.atlassian.com/plugins/com.qotilabs.jira.rich-filters-service-desk-dashboards/) app that adds functionality specific to Jira Service Desk on top of the existing rich filters.
- Other minor improvements and fixes

## Extend your rich filters with Rich Filters for Service Desk Dashboards

**Do you use the Jira Service Desk? **[Rich Filters for Service Desk Dashboards](https://marketplace.atlassian.com/plugins/com.qotilabs.jira.rich-filters-service-desk-dashboards/) is an **extension** of the Rich Filters for Jira Dashboards app. This extension adds functionality specific to the Jira Service Desk over the existing rich filters.

> ⚠️ The [Rich Filters for Service Desk Dashboards](https://marketplace.atlassian.com/plugins/com.qotilabs.jira.rich-filters-service-desk-dashboards/) extension must be downloaded, installed, and licensed separately from the [Atlassian Marketplace](https://marketplace.atlassian.com/plugins/com.qotilabs.jira.rich-filters-service-desk-dashboards). When installing *Rich Filters for Service Desk Dashboards*, you must already have installed and licensed *Rich Filters for Jira Dashboards* v1.11 or above. See our [compatibility matrix](https://appfire.atlassian.net/wiki/spaces/RFSD/pages/802881676) for more information.

Rich Filters for Service Desk Dashboards adds plenty of new features on top of your rich filters:

- [Statistics and dynamic filters on Customer Request Types and Organizations](https://appfire.atlassian.net/wiki/spaces/RFSD/pages/802881604)
- [Statistics results based on Service Desk SLA field values](https://appfire.atlassian.net/wiki/spaces/RFSD/pages/802881604)
- [Statistics on Service Desk SLA Completion Dates](https://appfire.atlassian.net/wiki/spaces/RFSD/pages/802881604)
- [Time series based on Service Desk SLA values](https://appfire.atlassian.net/wiki/spaces/RFSD/pages/802881604)

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To learn more about Rich Filters for Service Desk Dashboards, please take a look at our [documentation](https://appfire.atlassian.net/wiki/spaces/RFSD/pages/802881999).

## Supported Jira Versions

Rich Filters for Jira Dashboards version 1.11 is supported on Jira versions 7.2.0 – 7.8.x.

## Installation and Upgrade

The app can be installed from the [Atlassian Marketplace](https://marketplace.atlassian.com/plugins/com.qotilabs.jira.rich-filters-plugin) or from the **Find new add-ons** page of your Jira instance.

If you have installed the Rich Filters for Jira Dashboards app on Jira version 6.4, you must update it after upgrading to Jira 7.x. The add-on for Jira 6.x will not work on Jira 7.x, but all your data and configuration will be preserved.