---
title: "Extend the time series"
canonical: "https://support.appfire.com/space/RFSD/802882012/Extend%20the%20time%20series"
format: markdown
---
> Macro (aura-html)
> ℹ️ **Rich Filters::Service Management Dashboards** is an **extension** of the *Rich Filters for Jira Dashboards* app. This extension adds functionality specific to Jira Service Management to the existing rich filters. Please check the [Rich Filters for Jira Dashboards documentation](https://appfire.atlassian.net/wiki/spaces/RFP/pages/803406490) before you proceed.
This page extends the [Configuring Time Series](https://appfire.atlassian.net/wiki/spaces/RFP/pages/803405886) page from the Rich Filters for Jira Dashboards documentation.
*Rich Filters::Service Management Dashboards* allow you to define time series based on Service Management SLA fields. These time series can be displayed in the [Rich Filter Time Series Chart](https://appfire.atlassian.net/wiki/spaces/RFSD/pages/802881931) and the [Rich Filter Statistics](https://appfire.atlassian.net/wiki/spaces/RFSD/pages/802881803) gadgets to see trends based on SLA values: Completed, Met, Breached, %Met, %Breached, or Average.
Example of **Rich Filter Statistics** gadget displaying the time series based on SLA Percent value in the table format.
Example of **Rich Filter Time Series Chart** gadget displaying the time series based on SLA Average value as line charts
The time series based on SLA fields can be created, edited, deleted, or reordered like any other time series. If you are not familiar with these operations, look at the [Configuring Time Series](https://appfire.atlassian.net/wiki/spaces/RFP/pages/803405886) page from the Rich Filters for Jira Dashboards documentation. The difference is that now you have new options you can choose from:
| **Setting** | **New options – description** |
| --- | --- |
| **Series** | You can select any SLA field as the base for the time series. Each SLA option behaves like a date field representing the completion date of the SLA (only issues with their SLA completed are taken into account; the completion date of the last SLA cycle is used).
 |
| **Base value** | If the series are based on an SLA field, then new values are available:
- *SLA Completed* – returns the issues for which the SLA is completed
- *SLA Met* – returns the issues for which the SLA is completed and met
- *SLA Breached* – return the issues for which the SLA is completed and breached
- *SLA %Met* – return the percentage of issues for which the SLA is met out of the issue for which the SLA is completed
- *SLA %Breached* – returns the percentage of issues for which the SLA is breached out of the issue for which the SLA is completed
- *SLA Average* – displays the average completion time for the issues that have their SLA completed
In all the cases, only the issues with the completed SLA are considered, and only the last cycle is included in any computation.
 |
| **Value** | The field *Satisfaction* and custom values based on Satisfaction can also be used as values in time series. You can display average, min, or max values based on customer satisfaction. |
| **Value type** | The **Value type** is automatically computed based on the Value setting. For the new value options based on SLA fields, we have the following value types:
- for *SLA Completed*, *SLA Met*, and *SLA Breached*, the value type is *Issue Count*
- for *SLA %Met* and *SLA %Breached*, the value type is *SLA Percent*
- for *SLA Average*, the value type is *SLA Average*
- for *Satisfaction, *the value type is *Numeric*
 |
> ✅ See [The Rich Filter Time Series Chart Gadget](https://appfire.atlassian.net/wiki/spaces/RFSD/pages/802881931) and [The Rich Filter Statistics Gadget](https://appfire.atlassian.net/wiki/spaces/RFSD/pages/802881803) pages to see how the time series based on SLA fields can be displayed.