---
title: "Help and support"
canonical: "https://support.appfire.com/space/RS/3159556154/Help%20and%20support"
format: markdown
---
> Macro (aura-html)

Use this page to get help with Appfire QueueZero, troubleshoot common problems, and find information about security, privacy, data handling, and legal policies.

> Macro (children)

## Request help

If you need help with QueueZero or cannot resolve a problem using the guidance below, submit a request through the <u>[Appfire support portal](https://support.appfire.com/page/support)</u>. 

When contacting support, include the work item or space involved, what you were trying to do, and any error message shown in QueueZero.

> Macro (excerpt)
> 
> ## Data collection and storage
> 
> For information about the data QueueZero accesses, how connected content is used during planning and execution, and where QueueZero stores or processes data, see **[How QueueZero works](https://appfire.atlassian.net/wiki/spaces/RS/pages/3654975588)**.